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IMAGE PROCESSING UNIT, INFORMATION PROCESSING SYSTEM, PROGRAM, AND
INFORMATION PROCESSING METHOD
An image processing unit includes a first memory unit configured to store a first setup value which is set for each of groups including a user and indicates an...
Methods and Apparatus for Allocating Service Costs in a Telecommunications
A node for use in a telecommunication network. The apparatus comprises a service session handler for establishing and controlling service sessions on behalf of...
CONFERENCE CALL QUESTION MANAGER
Questions are received for a conference call. The questions are submitted electronically, such as by email or Instant Messaging (IM). The questions can be...
METHOD AND SYSTEM FOR AUTOMATICALLY ROUTING A TELEPHONIC COMMUNICATION
A method for automatically routing a telephonic communication is provided, and includes receiving a customer identifier and communicating with a customer...
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH
A Web-based hosted system through which business entities create and manage communications campaigns. The system carries out a communications campaign on...
FOLLOWUP OF CUSTOMER SERVICE AGENTS
A user of a personal computing device may identify an item of interest displayed in a user interface provided by a network-based service and would like to...
Call Center Input/Output Agent Utilization Arbitration Method and System
Disclosed herein are systems and methods that provide for maintenance of the status of availability of call-center agents through the use of local arbitration...
DISTRIBUTED EVENT DELIVERY
A distributed method of delivering events to agent devices. A first software module generates an event, e.g., a screen pop event or a ringing event, for...
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS
A web-based solution through which business entities create and manage communications campaigns, such as campaigns that afford target recipients an opportunity...
PRESCRIPTIVE ANALYTICS FOR CUSTOMER SATISFACTION BASED ON AGENT PERCEPTION
Methods and systems determining customer satisfaction in a work environment via prescriptive analytics. Self-reported data related to the perception of an...
METHOD FOR AUTOMATED HANDLING OF OUTBOUND CONTACTS REQUIRING ASSURED
CONNECTION TO A LIVE AGENT
A system for assuring agent connection for outbound calls placed in an automated outbound calling campaign includes an outbound dialing server, a digital data...
USER INTERFACE EXTENSION FOR SIMPLIFIED COMMUNICATIONS DEVICE
A portable communication device includes a processor, a memory holding data and instructions, a simplified user input interface for manually initiating...
METHOD AND APPARATUS FOR SELECTIVELY RECEIVING COMMUNICATION
An approach is provided for selectively receiving communication from a sender. After the communication platform receives a communication from a user device,...
DATA ENTRY CONFIRMATION SYSTEM FOR A DEVICE OR SYSTEM WITH DIALING
A Data Entry Confirmation System (DECS) is provided whereby a user with a communication device capable of communicating with the DECS is able to perform a...
CAPTIONED TELEPHONE SERVICE
A method of operating a captioned telephone call in which an assisted user is connected by a captioned telephone device that is connected both by a first line...
SYSTEM AND METHOD OF COMMUNICATING PRESENCE INFORMATION
A method of communicating presence information is provided. The method includes receiving (210) at a controller node a location identification indication from...
INTELLIGENT ROUTING FOR FIXED MOBILE CONVERGENCE SYSTEM
A system and method for fixed mobile convergence for transferring a call directed to a first phone of a user to one of another set of phones is disclosed. The...
METHOD AND DEVICE FOR DISCOVERING AND SYNCHRONIZING SERVICE CAPABILITIES
In a cellular communication system a radio terminal registers a network based service, e.g. a Communication Waiting supplementary service. By transmitting a...
SYSTEM AND METHOD TO TRACK AND LOG MOBILE COMMUNICATION DEVICE CALL STATUS
WHEN THE DEVICE IS NOT IN POSSESSION
A mobile device logging and tracking system permits a communicative association between a mobile device and a receiving device. When the mobile device...
An apparatus can include a phone that includes communication circuitry, detection circuitry that detects a communication instability, and recording circuitry...
METHOD AND APPARATUS FOR LINE SELECTION IN A COMMUNICATION DEVICE
The present disclosure provide embodiments of an apparatus and method for selecting a line from two or more lines on a communication device. In accordance with...
METHODS AND APPARATUS FOR LINE SELECTION IN A COMMUNICATION DEVICE
Embodiments of an apparatus and methods for selecting a communication line from two or more lines on a communication device are described herein. The...
Providing Enhanced User Authentication Functionalities
Methods, systems, apparatuses, and computer-readable media for providing enhanced user authentication functionalities are presented. In one or more...
CALL EVENT TAGGING AND CALL RECORDING STITCHING FOR CONTACT CENTER CALL
A system and method for recording media for a contact center allows for call event tagging and call recording stitching. A processor receives call metadata for...
Voice Service Evaluation Processing Method and Apparatus
A voice service evaluation processing method and apparatus may include acquiring record data related to a to-be-evaluated voice service; using a voice service...
CODEC SEQUENCE DETECTION
In order to detect a specific codec sequence being used, a signal that is based on a codec sequence is analyzed. The signal is analyzed to determine if there...
The present disclosure relates to a mobile terminal in which part of the display unit can be bent or flexed, and a control method thereof. The mobile terminal...
DYNAMIC DUAL-MODE SERVICE ACCESS CONTROL, LOCATION-BASED BILLING, AND E911
A system that facilitates controlling network access comprises a lookup component that determines a geographic location associated with a public originating IP...
APPARATUS AND METHOD FOR DISPLAYING USER INTERFACE
An electronic device is provided. The electronic device includes a memory that is configured to store subscriber identity module (SIM) information ...
VEHICLE INTERFACE DOCKING SYSTEM FOR DSRC-EQUIPPED USER DEVICES IN A
A vehicle interface docking system for dedicated short range communication equipped user device in a vehicle. The vehicle interface docking system includes a...
Battery Charger for Portable Electronic Devices and Portable Electronic
Device Using the Same
A battery charger for portable electronic devices and a portable electronic device are disclosed. In one embodiment, a battery charger housing forms a portion...
WIRELESS COMMUNICATION APPARATUS
[Object] To propose a wireless communication apparatus capable of realizing separation of transmission signals and reception signals with a low power...
Data Transmission Method and Apparatus
A data transmission method includes determining, by a transmitting device, a long training sequence set, where the long training sequence set includes a...
SYSTEMS AND METHODS FOR SIGNAL CLASSIFICATION
This disclosure describes systems, and methods related to signal classification in a wireless communication network. A first computing device comprising one or...
PHYSICAL SWITCH INITIALIZATION USING REPRESENTATIONAL STATE TRANSFER
Using a representational state transfer services framework (REST), embodiments of the present invention can improve interoperability between SDN controllers...
METHOD AND APPARATUS FOR COLLECTING AND DISSEMINATING INFORMATION OVER A
The apparatus comprises at least one database for storing digital information associated with at least a first user and a second user, at least one links...
ASYNCHRONOUS WEB SERVICE CALLOUTS AND SERVLET HANDLING
Techniques and mechanisms for providing asynchronous web service calls in an on-demand services environment. In response to request from a remote client...
FACILITATING QUALITY OF SERVICE AND SECURITY VIA FUNCTIONAL CLASSIFICATION
OF DEVICES IN NETWORKS
Quality of service and security are facilitated via functional classification of devices within a network. One method includes receiving, by a first device of...
System and Method for Improving Internet Communication by Using
A method for fetching a content from a web server to a client device is disclosed, using tunnel devices serving as intermediate devices. The client device...
DISTRIBUTED CONTROL OVER CLIENT-SIDE REQUESTS FOR SERVER RESOURCES
Techniques are disclosed for regulating a flow of requests from a client device to a server. The techniques include the step of receiving, from an application...
CLIENT-ASSISTED FULFILLMENT OF A RESOURCE REQUEST
Techniques are described herein that are capable of providing client-assisted fulfillment of a resource request. For instance, the resource request initially...
SYSTEMS AND METHODS FOR GHOSTING AND PROVIDING PROXIES IN A NETWORK FEED
Disclosed are methods, apparatus, systems, and computer readable storage media for maintaining anonymity in an online social network. In some implementations,...
Photographic Album Creation and Sharing
Embodiments of the invention relate to file sharing, and more specifically to sharing image files based on a spatiotemporal relationship. A device with image...
MEMBER PROFILES AND ASSOCIATED SYSTEMS, METHODS, AND MEDIA
Systems, methods, and apparatus are disclosed that update a profile for a member based on icons associated with a profile of another member and/or personalize...
ONLINE PROGRESSIVE CONTENT PLACEMENT IN A CONTENT CENTRIC NETWORK
A method for content placement along the delivery path of a network of nodes in a content centric network includes receiving first and second interest packets...
Transmitting Information Across A Communications Network
Information is transmitted across a wireless data network, comprising a wireless link (100) from a software application module on a computer hardware device...
METHOD, APPARATUS AND SYSTEM FOR PROVISIONING A PUSH NOTIFICATION SESSION
A system and method for provisioning a push notification session via a communications network between an application on a client terminal and a server...
METHOD AND APPARATUS FOR PUSHING TARGET INFORMATION
A method and an apparatus for pushing target information belong to the field of Internet applications. The method includes: determining, according to target...
METHOD, APPARATUS, AND SYSTEM FOR PUSHING NETWORK CONTENT
A method, apparatus, and system for pushing network content used to present users with currently needed network content. The method includes, for example,...
Identifying Highly Valued Recommendations Of Users In A Media
A server and method are provided for discovering new friends using recommendation paths in a media recommendation network. In general, media items are...