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Patent # Description
2016/0127559 Communication Service Operating Method and Electronic Device Supporting the Same
An electronic device includes: a first communication module configured to perform a call signal based communication and a second communication module...
2016/0127558 Computer-Implemented System And Method For Distributing Messages By Discussion Group
A computer-implemented system and method for distributing messages by discussion group is provided. Discussion groups are monitored. An identity of a...
2016/0127557 SYSTEM AND METHOD FOR AGENT SELECTION IN AN ENTERPRISE
A resource selection management computer system and method for selecting at least one agent for at least one communication session in an enterprise is...
2016/0127556 SYSTEM AND METHOD FOR SELECTING AN AGENT IN AN ENTERPRISE
An agent selector computer system for selecting at least one agent for at least one communication session in an enterprise is disclosed. The agent selector...
2016/0127555 ROUTING CALLS TO PREFERRED AGENTS
Embodiments are directed to routing customer calls to preferred agents. Embodiments receive a call from a customer using a user device; determine an identity...
2016/0127554 Computer Telephony Integration (CTI) Complete Healthcare Contact Center
Methods, systems, and products enable a healthcare facility or server to process incoming communications. When a communication is received, the time and a...
2016/0127553 SYSTEM AND METHOD FOR MANAGING RESOURCES OF AN ENTERPRISE
A resource managing computer system for managing at least one resource in an enterprise is disclosed. The resource managing computer system includes a...
2016/0127552 TOLL-FREE TELECOMMUNICATIONS MANAGEMENT PLATFORM
Methods and systems are provided for the management, routing and reporting of toll-free telecommunications calls and data. Methods and systems are provided for...
2016/0127551 Built-In Mobile Device Call Handler and Answering Machine
A call handler and answering machine may be provided in a mobile device having phoning capabilities, and the call handler and answering machine is used to...
2016/0127550 SYSTEM AND METHOD FOR ON-DEMAND PRESENCE
Methods and systems for determining availability of a user based on mobile device status are provided herein. In some embodiments, a method for determining...
2016/0127549 MACROECONOMIC AND PREDICTIVE ANALYTICS BASED ON TOLL-FREE NUMBER UTILIZATION
A predictive analytics model, that provides for overlaying indexing techniques and enriching the data with public domain and customer sentiment data to provide...
2016/0127548 TOLL-TREE NUMBERS METADATA TAGGING, ANALYSIS AND REPORTING
A toll-free tagging service is provided that includes a subscription-based service that is made available to responsible organizations, consumers and...
2016/0127547 MESSAGE SEGMENTATION USING LOCATION ROUTING NUMBERS
Various embodiments provide for message segmentation using location routing numbers. Some embodiments provide for a method for operating a telecommunications...
2016/0127546 MESSAGE ROUTING USING LOCATION ROUTING NUMBERS
Various embodiments provide for a way of routing messages using location routing numbers. More specifically, some embodiments can route calls on different...
2016/0127545 SPECIAL ROUTING SERVICE
Various embodiments provide for a way of accessing databases and existing hardware with a gateway that can route calls on different legacy networks by using...
2016/0127544 CONTACT CENTER INTERACTIVE TEXT STREAM WAIT TREATMENTS
Contact center interactive text stream wait treatments are disclosed. A user device initiates a communication interaction with an automated contact center...
2016/0127543 System, method and apparatus for placing a telephone call
In one embodiment, the methods and apparatuses detect an identity of a caller; receive an assigned incoming telephone number; identify a recipient associated...
2016/0127542 SYSTEM, APPARATUS AND METHOD OF PROVIDING PHONE CALL ROUTE INFORMATION
Provided is a system, apparatus, and/or method for providing phone call route information, including a calling party information collector configured to...
2016/0127541 TOLL-TREE NUMBERS METADATA TAGGING AND ANALYSIS
A toll-free tagging service is provided that includes a subscription-based service that is made available to responsible organizations, consumers and...
2016/0127540 TOLL-FREE TELECOMMUNICATIONS MANAGEMENT PLATFORM
A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting...
2016/0127539 PREDICTIVE ANALYTICS AND MACROECONOMIC TREND REPORTING BASED ON TOLL-FREE NUMBER UTILIZATION
A predictive analytics model, that provides for overlaying indexing techniques and enriching the data with public domain and customer sentiment data to provide...
2016/0127538 Call Termination on OTT Network
This invention relates to a method of seamlessly connecting over-the-top and traditional telecommunication network networks including receiving by a...
2016/0127537 SYSTEMS AND METHODS FOR ESTABLISHING A DIAGNOSTIC TRANSMISSION MODE AND COMMUNICATING OVER THE SAME
Upon detection of a trigger, such as the exceeding of an error threshold or the direction of a user, a diagnostic link system enters a diagnostic information...
2016/0127536 MEDIA FORKED APPLICATION SYSTEM IN CALL CENTERS
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for sending a forked media stream of an electronic...
2016/0127535 SYSTEM AND METHOD OF DOUBLE TALK DETECTION WITH ACOUSTIC ECHO AND NOISE CONTROL
System of improving sound quality includes loudspeaker, microphone, accelerometer, acoustic-echo-cancellers (AEC), and double-talk detector (DTD). Loudspeaker...
2016/0127534 Automated Messaging
Techniques for automatically prompting a calling user to send a message to a called user, the calling user using a calling device and the called user using a...
2016/0127533 SYSTEMS AND METHODS FOR PROVIDING ALTERNATE LINE SELECTION INFORMATION ON A MOBILE DEVICE
A system and method for providing a user interface that allows users to change the active line on which an outgoing call may be placed. In example embodiments,...
2016/0127532 MOBILE DEVICE AND OPERATING METHOD
A method for operating a mobile device having a low-power operational unit, at least one sensor for sensing movements of the mobile device and a touch screen...
2016/0127531 OVERRIDING VOLUME SETTINGS ON A MOBILE DEVICE
The volume settings of a mobile device can be overridden when a notification is received to allow a user to be immediately notified of an emergency or urgent...
2016/0127530 System and Method for Wireless Communication With and Control of Motorized Window Coverings
A system for controlling at least one motorized window covering using wireless communication is presented. The system includes a wireless device which is...
2016/0127529 Mobile Communication Terminal, Control Method Thereof, Auxiliary Terminal And Vehicle
A mobile communication system provides new services to a mobile terminal mounted in a vehicle through an auxiliary terminal by connecting the auxiliary...
2016/0127528 APPARATUS AND METHOD FOR PROVIDING INCOMING AND OUTGOING CALL INFORMATION IN A MOBILE COMMUNICATION TERMINAL
Methods and apparatuses are provided for providing information. Phone numbers are stored in an address book in a memory of the terminal. Call history...
2016/0127527 Controlling Operational Characteristics of Acoustic Echo Canceller
A controller for an acoustic echo canceller is described. The controller includes a noise estimator configured to estimate a level of noise that is comprised...
2016/0127526 Electronic Portable Device Shell Having an Integral Stand and Stand Brace
A shell is configured to attach to an electronic portable device (such as a smart phone or a pad/tablet-styled device). The shell comprises a unitary integral...
2016/0127525 MOBILE TERMINAL
A mobile terminal includes: a body in which an electronic component is installed; and a movement unit fastened to the body in at least a portion thereof,...
2016/0127524 ELECTRONIC APPARATUS
An electronic apparatus is disclosed. An electronic apparatus comprises a display, a cover member, a first portion configured to vibrate more easily than the...
2016/0127523 Method and Device for Capacitive Near-Field Communication in Mobile Devices
A mobile device includes a conductive element and a ground node. The conductive element is configured to be detected by a proximity sensor. A switch is coupled...
2016/0127522 TRANSMITTING APPARATUS AND SIGNAL PROCESSING METHOD THEREOF
A transmitting apparatus, a receiving apparatus, and a method of signal processing are provided. The transmitting apparatus includes at least one processor...
2016/0127521 WLAN EXTENSION ELEMENTS
A system and method are disclosed that may increase the number of different element ID numbers that may be represented in an information element (IE) without...
2016/0127520 PARTITIONING DATA SETS FOR TRANSMISSION ON MULTIPLE PHYSICAL LINKS
The present disclosure discloses a method and a network device for partitioning data sets for transmission on multiple physical links in a network....
2016/0127519 Adaptive Acknowledgment Transmissions
Systems and techniques for adaptive automatic acknowledgment handling are described. A described system includes a memory structure to store a data rate (DR)...
2016/0127518 SINGLE-PASS/SINGLE COPY NETWORK ABSTRACTION LAYER UNIT PARSER
Technologies for a single-pass/single copy network abstraction layer unit ("NALU") parser. Such a NALU parser typically reuses source and/or destination...
2016/0127517 PROTOCOL-BASED CAPTURE OF NETWORK DATA USING REMOTE CAPTURE AGENTS
The disclosed embodiments provide a system that processes network data. During operation, the system obtains, at a remote capture agent, a first protocol...
2016/0127516 MULTI-OPERATING SYSTEM INPUT DEVICE
Embodiments of the present invention provide a method of establishing a wireless connection between a data input device and a host computing device. More...
2016/0127515 Automatic Selection of MAC Protocol to Support Multiple Prime PLC Standards
A communication device in a network may receive a stream of frames from the network, in which each frame includes one or more beacon packets. A communication...
2016/0127514 INTELLIGENT GATEWAY WITH A COMMON DATA FORMAT
Example embodiments of a method, apparatus, and computer readable medium for a gateway with common data format are generally described herein. The gateway may...
2016/0127513 DATA FEED ACCELERATION
The transmission of broadcast data, such as financial data and news feeds, is accelerated over a communication channel using data compression and decompression...
2016/0127512 System and Methods for Data Feed Acceleration and Encryption
Systems and methods for providing accelerated transmission of broadcast data, such as financial data and news feeds, over a communication channel using data...
2016/0127511 APPLICATION RANKING CALCULATING APPARATUS AND USAGE INFORMATION COLLECTING APPARATUS
An application ranking calculating apparatus is configured to calculate ranking for an application based on usage information from client computers on which...
2016/0127510 Method Of Service Capability Notification
A method of service capability notification including receiving a service capability of a representational state transfer (REST) client and a request for a...
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