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| Patent # | Description |
|---|---|
| 2016/0127559 |
Communication Service Operating Method and Electronic Device Supporting
the Same An electronic device includes: a first communication module configured to perform a call signal based communication and a second communication module... |
| 2016/0127558 |
Computer-Implemented System And Method For Distributing Messages By
Discussion Group A computer-implemented system and method for distributing messages by discussion group is provided. Discussion groups are monitored. An identity of a... |
| 2016/0127557 |
SYSTEM AND METHOD FOR AGENT SELECTION IN AN ENTERPRISE A resource selection management computer system and method for selecting at least one agent for at least one communication session in an enterprise is... |
| 2016/0127556 |
SYSTEM AND METHOD FOR SELECTING AN AGENT IN AN ENTERPRISE An agent selector computer system for selecting at least one agent for at least one communication session in an enterprise is disclosed. The agent selector... |
| 2016/0127555 |
ROUTING CALLS TO PREFERRED AGENTS Embodiments are directed to routing customer calls to preferred agents. Embodiments receive a call from a customer using a user device; determine an identity... |
| 2016/0127554 |
Computer Telephony Integration (CTI) Complete Healthcare Contact Center Methods, systems, and products enable a healthcare facility or server to process incoming communications. When a communication is received, the time and a... |
| 2016/0127553 |
SYSTEM AND METHOD FOR MANAGING RESOURCES OF AN ENTERPRISE A resource managing computer system for managing at least one resource in an enterprise is disclosed. The resource managing computer system includes a... |
| 2016/0127552 |
TOLL-FREE TELECOMMUNICATIONS MANAGEMENT PLATFORM Methods and systems are provided for the management, routing and reporting of toll-free telecommunications calls and data. Methods and systems are provided for... |
| 2016/0127551 |
Built-In Mobile Device Call Handler and Answering Machine A call handler and answering machine may be provided in a mobile device having phoning capabilities, and the call handler and answering machine is used to... |
| 2016/0127550 |
SYSTEM AND METHOD FOR ON-DEMAND PRESENCE Methods and systems for determining availability of a user based on mobile device status are provided herein. In some embodiments, a method for determining... |
| 2016/0127549 |
MACROECONOMIC AND PREDICTIVE ANALYTICS BASED ON TOLL-FREE NUMBER
UTILIZATION A predictive analytics model, that provides for overlaying indexing techniques and enriching the data with public domain and customer sentiment data to provide... |
| 2016/0127548 |
TOLL-TREE NUMBERS METADATA TAGGING, ANALYSIS AND REPORTING A toll-free tagging service is provided that includes a subscription-based service that is made available to responsible organizations, consumers and... |
| 2016/0127547 |
MESSAGE SEGMENTATION USING LOCATION ROUTING NUMBERS Various embodiments provide for message segmentation using location routing numbers. Some embodiments provide for a method for operating a telecommunications... |
| 2016/0127546 |
MESSAGE ROUTING USING LOCATION ROUTING NUMBERS Various embodiments provide for a way of routing messages using location routing numbers. More specifically, some embodiments can route calls on different... |
| 2016/0127545 |
SPECIAL ROUTING SERVICE Various embodiments provide for a way of accessing databases and existing hardware with a gateway that can route calls on different legacy networks by using... |
| 2016/0127544 |
CONTACT CENTER INTERACTIVE TEXT STREAM WAIT TREATMENTS Contact center interactive text stream wait treatments are disclosed. A user device initiates a communication interaction with an automated contact center... |
| 2016/0127543 |
System, method and apparatus for placing a telephone call In one embodiment, the methods and apparatuses detect an identity of a caller; receive an assigned incoming telephone number; identify a recipient associated... |
| 2016/0127542 |
SYSTEM, APPARATUS AND METHOD OF PROVIDING PHONE CALL ROUTE INFORMATION Provided is a system, apparatus, and/or method for providing phone call route information, including a calling party information collector configured to... |
| 2016/0127541 |
TOLL-TREE NUMBERS METADATA TAGGING AND ANALYSIS A toll-free tagging service is provided that includes a subscription-based service that is made available to responsible organizations, consumers and... |
| 2016/0127540 |
TOLL-FREE TELECOMMUNICATIONS MANAGEMENT PLATFORM A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting... |
| 2016/0127539 |
PREDICTIVE ANALYTICS AND MACROECONOMIC TREND REPORTING BASED ON TOLL-FREE
NUMBER UTILIZATION A predictive analytics model, that provides for overlaying indexing techniques and enriching the data with public domain and customer sentiment data to provide... |
| 2016/0127538 |
Call Termination on OTT Network This invention relates to a method of seamlessly connecting over-the-top and traditional telecommunication network networks including receiving by a... |
| 2016/0127537 |
SYSTEMS AND METHODS FOR ESTABLISHING A DIAGNOSTIC TRANSMISSION MODE AND
COMMUNICATING OVER THE SAME Upon detection of a trigger, such as the exceeding of an error threshold or the direction of a user, a diagnostic link system enters a diagnostic information... |
| 2016/0127536 |
MEDIA FORKED APPLICATION SYSTEM IN CALL CENTERS Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for sending a forked media stream of an electronic... |
| 2016/0127535 |
SYSTEM AND METHOD OF DOUBLE TALK DETECTION WITH ACOUSTIC ECHO AND NOISE
CONTROL System of improving sound quality includes loudspeaker, microphone, accelerometer, acoustic-echo-cancellers (AEC), and double-talk detector (DTD). Loudspeaker... |
| 2016/0127534 |
Automated Messaging Techniques for automatically prompting a calling user to send a message to a called user, the calling user using a calling device and the called user using a... |
| 2016/0127533 |
SYSTEMS AND METHODS FOR PROVIDING ALTERNATE LINE SELECTION INFORMATION ON
A MOBILE DEVICE A system and method for providing a user interface that allows users to change the active line on which an outgoing call may be placed. In example embodiments,... |
| 2016/0127532 |
MOBILE DEVICE AND OPERATING METHOD A method for operating a mobile device having a low-power operational unit, at least one sensor for sensing movements of the mobile device and a touch screen... |
| 2016/0127531 |
OVERRIDING VOLUME SETTINGS ON A MOBILE DEVICE The volume settings of a mobile device can be overridden when a notification is received to allow a user to be immediately notified of an emergency or urgent... |
| 2016/0127530 |
System and Method for Wireless Communication With and Control of Motorized
Window Coverings A system for controlling at least one motorized window covering using wireless communication is presented. The system includes a wireless device which is... |
| 2016/0127529 |
Mobile Communication Terminal, Control Method Thereof, Auxiliary Terminal
And Vehicle A mobile communication system provides new services to a mobile terminal mounted in a vehicle through an auxiliary terminal by connecting the auxiliary... |
| 2016/0127528 |
APPARATUS AND METHOD FOR PROVIDING INCOMING AND OUTGOING CALL INFORMATION
IN A MOBILE COMMUNICATION TERMINAL Methods and apparatuses are provided for providing information. Phone numbers are stored in an address book in a memory of the terminal. Call history... |
| 2016/0127527 |
Controlling Operational Characteristics of Acoustic Echo Canceller A controller for an acoustic echo canceller is described. The controller includes a noise estimator configured to estimate a level of noise that is comprised... |
| 2016/0127526 |
Electronic Portable Device Shell Having an Integral Stand and Stand Brace A shell is configured to attach to an electronic portable device (such as a smart phone or a pad/tablet-styled device). The shell comprises a unitary integral... |
| 2016/0127525 |
MOBILE TERMINAL A mobile terminal includes: a body in which an electronic component is installed; and a movement unit fastened to the body in at least a portion thereof,... |
| 2016/0127524 |
ELECTRONIC APPARATUS An electronic apparatus is disclosed. An electronic apparatus comprises a display, a cover member, a first portion configured to vibrate more easily than the... |
| 2016/0127523 |
Method and Device for Capacitive Near-Field Communication in Mobile
Devices A mobile device includes a conductive element and a ground node. The conductive element is configured to be detected by a proximity sensor. A switch is coupled... |
| 2016/0127522 |
TRANSMITTING APPARATUS AND SIGNAL PROCESSING METHOD THEREOF A transmitting apparatus, a receiving apparatus, and a method of signal processing are provided. The transmitting apparatus includes at least one processor... |
| 2016/0127521 |
WLAN EXTENSION ELEMENTS A system and method are disclosed that may increase the number of different element ID numbers that may be represented in an information element (IE) without... |
| 2016/0127520 |
PARTITIONING DATA SETS FOR TRANSMISSION ON MULTIPLE PHYSICAL LINKS The present disclosure discloses a method and a network device for partitioning data sets for transmission on multiple physical links in a network.... |
| 2016/0127519 |
Adaptive Acknowledgment Transmissions Systems and techniques for adaptive automatic acknowledgment handling are described. A described system includes a memory structure to store a data rate (DR)... |
| 2016/0127518 |
SINGLE-PASS/SINGLE COPY NETWORK ABSTRACTION LAYER UNIT PARSER Technologies for a single-pass/single copy network abstraction layer unit ("NALU") parser. Such a NALU parser typically reuses source and/or destination... |
| 2016/0127517 |
PROTOCOL-BASED CAPTURE OF NETWORK DATA USING REMOTE CAPTURE AGENTS The disclosed embodiments provide a system that processes network data. During operation, the system obtains, at a remote capture agent, a first protocol... |
| 2016/0127516 |
MULTI-OPERATING SYSTEM INPUT DEVICE Embodiments of the present invention provide a method of establishing a wireless connection between a data input device and a host computing device. More... |
| 2016/0127515 |
Automatic Selection of MAC Protocol to Support Multiple Prime PLC
Standards A communication device in a network may receive a stream of frames from the network, in which each frame includes one or more beacon packets. A communication... |
| 2016/0127514 |
INTELLIGENT GATEWAY WITH A COMMON DATA FORMAT Example embodiments of a method, apparatus, and computer readable medium for a gateway with common data format are generally described herein. The gateway may... |
| 2016/0127513 |
DATA FEED ACCELERATION The transmission of broadcast data, such as financial data and news feeds, is accelerated over a communication channel using data compression and decompression... |
| 2016/0127512 |
System and Methods for Data Feed Acceleration and Encryption Systems and methods for providing accelerated transmission of broadcast data, such as financial data and news feeds, over a communication channel using data... |
| 2016/0127511 |
APPLICATION RANKING CALCULATING APPARATUS AND USAGE INFORMATION COLLECTING
APPARATUS An application ranking calculating apparatus is configured to calculate ranking for an application based on usage information from client computers on which... |
| 2016/0127510 |
Method Of Service Capability Notification A method of service capability notification including receiving a service capability of a representational state transfer (REST) client and a request for a... |
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