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Patent # Description
2016/0205261 SYSTEMS AND METHODS FOR PLAYING RECORDED ANNOUNCEMENTS
The invention features a computer-implemented method for playing back an announcement message to a user device. The method includes initiating, by a computing...
2016/0205260 Methods and Apparatus to Provide Extended Voice Over Internet Protocol (VoIP) Services
Methods and apparatus to provide extended voice over Internet protocol (VoIP) services are disclosed. An example residential gateway comprises a radio...
2016/0205259 COMMUNICATION SYSTEM AND METHOD FOR MOBILE DEVICES IN THE ABSENCE OF CELLULAR COVERAGE
A communication method for a mobile device of the cellular type is provided. The mobile device is interconnected to a remote server for the management of calls...
2016/0205258 PORTABLE VOICE COMMUNICATIONS DIGITAL SWITCHING DEVICE FOR COMMUNICATIONS SYSTEMS
A portable voice communication digital switching device is provided for use with voice communication systems. The switching device is contained in a portable...
2016/0205257 Method for Improving Connection Success and Developing Media Assets in connection with Arranging Video Chat...
A system registers participant information and inter-participant relationship information, and then, at variable times, selects two or more participants with a...
2016/0205256 GATHERING INFORMATION FOR MEMBERS OF CALL
Responsive to detecting a call from a first user into a call system, a user identifier associated with the first user to can be added to respective user...
2016/0205255 GATHERING INFORMATION FOR MEMBERS OF CALL
Responsive to detecting a call from a first user into a call system, a user identifier associated with the first user to can be added to respective user...
2016/0205254 SYSTEM AND METHOD FOR AUTOMATIC INTENTION EVALUATION AND COMMUNICATION ROUTING
A communication system and method for routing communications can include a communication device that is configured to route a communication connection based on...
2016/0205253 SYSTEM AND METHOD FOR CLIENT INTERACTION APPLICATION INTEGRATION
A system for client interaction application integration, comprising a plurality of enterprise communications systems, each comprising at least a call status...
2016/0205252 CALL CENTER SYSTEM AND COMPUTER ACCESSIBLE MEDIUM STORING A PROGRAM FOR A CALL CENTER
An objective is to provide a call center system operable in accordance with various signaling specifications without causing an automatic call distributor to...
2016/0205251 System and Method for Quality Monitoring and Agent Suitability in Video Communication Processed in Contact Center
A method and system automatically monitors quality and agent suitability in a video communication processed at a contact center. The method performed by a...
2016/0205250 System and Method for Automated Determining When to Review an Agent Response Process
A method and system automatically determines when to review an agent response. The method performed by an oversight device includes receiving first data...
2016/0205249 System And Method For Processing Call Data
A system and method for processing call data is provided. A call between a user and an agent is monitored. A selected script having a dialog grammar is...
2016/0205248 SYSTEM, METHOD AND APPARATUS FOR MOBILE CALL CENTERS
The present invention relates to a system, method, and apparatus for a Mobile Call Center System (MCC) that integrates telemarketing services for a business...
2016/0205247 METHOD FOR PRESENTING A TITLE IN AN AUDIO CALL
A method for presenting a title in an audio phone call, comprising: receiving a phone call destination address and a phone call title from an initiating client...
2016/0205246 DEVICE AND METHOD OF CONTROLLING THE DEVICE
A device is provided. The device includes a detection unit configured to detect driving conditions of a vehicle, and a control unit configured to limit...
2016/0205245 METHOD FOR PROVIDING COMMUNICATION SERVICE AND ELECTRONIC DEVICE THEREFOR
A method for providing a communication service is provided. The method includes receiving a call connection request from a calling electronic device; receiving...
2016/0205244 UPDATING DEVICE BEHAVIOR BASED ON USER BEHAVIOR
Systems, methods, and computer-readable medium are provided for updating device behavior based on user behavior. For example, a user device may receive...
2016/0205243 CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AUDIO ON HOLD
Embodiments of the present invention provide a method, system and computer program product for CRM audio on hold. In an embodiment of the invention, a CRM...
2016/0205242 MOBILE CLIENT DEVICE, OPERATION METHOD, AND RECORDING MEDIUM
An information processing apparatus including a touch panel and a near field communication interface. The information processing apparatus detects that an...
2016/0205241 MOBILE COMMUNICATION TERMINAL
A mobile phone apparatus 10 includes a touch panel controlling IC 30. The touch panel controlling IC 30 controls electric power supplied from the electric...
2016/0205240 Method for Controlling One-Touch Call Mode of Mobile Terminal
A method for controlling a one-touch call mode of a mobile terminal, in which a user can select the call quality of a voice call in consideration of a calling...
2016/0205239 STANDARD MOBILE COMMUNICATION DEVICE DISTRACTION PREVENTION AND SAFETY PROTOCOLS
Methods and systems for providing standardized mobile device distraction prevention and safety protocols are disclosed. In particular, an embodiment of a...
2016/0205238 MOBILE DEVICE CONTEXT AWARE DETERMINATIONS
Systems and methods are provided for mobile device context aware determinations. In one implementation inputs are received in relation to a location which...
2016/0205237 TERMINAL AND OPERATING METHOD THEREOF
Provided is an operating method of a terminal coupled with a terminal case. The method includes: determining a terminal state including at least one of an...
2016/0205236 Portable Electronic Device with Dual, Diagonal Proximity Sensors and Mode Switching Functionality
An electronic device includes a housing, a user interface, and one or more processors operable with the user interface. At least one proximity sensor component...
2016/0205235 Method and System for Remote Management of Access to Devices
Embodiments described herein include methods and systems for remotely managing appliances, including enabling communication between a user of the appliance and...
2016/0205234 WATCH TYPE TERMINAL AND METHOD OF CONTROLLING THE SAME
A watch type terminal includes: a first communication unit configured to perform communication with an external server; a second communication unit configured...
2016/0205233 Mobile Telephone
A mobile telephone includes a cartilage conduction unit for making contact with the ear cartilage. The cartilage conduction unit is provided to at least one of...
2016/0205232 ALARM CIRCUIT AND ELECTRONIC DEVICE UTILIZING THE SAME
An alarm circuit applied in an electronic device includes an audio interface, an audio processor, a speaker, and a control unit. A first terminal of the...
2016/0205231 SYSTEM FOR AND METHOD OF ADAPTING A MOBILE DEVICE HAVING A CAMERA TO A READER FOR ELECTRO-OPTICALLY READING TARGETS
A mobile device having a camera is adapted to serve as an electro-optical reader for electro-optically reading targets. The device is received and held in a...
2016/0205230 ELECTRONIC APPARATUS
An electronic apparatus comprises a casing having an electronic component inside thereof, a cover panel including a first side and a second side which...
2016/0205229 PLACEMENT OF AN ANTENNA IN A WRIST WORN DEVICE
A wrist worn device having a main body portion and a strap portion. The main body portion comprises a housing for housing a processor, communication circuitry,...
2016/0205228 ELECTRONIC APPARATUS
An electronic apparatus uses a smaller, thinner antenna module that does not have impairing communication characteristics and can also be mounted in a more...
2016/0205227 ELECTRONIC APPARATUS HAVING INTERFACE TO WIRELESSLY COMMUNICATE WITH INTERNAL WIRELESS DEVICE DISPOSED IN A...
An electronic apparatus includes a housing, first, second, and third interface units disposed in the housing, an internal wireless device, and a...
2016/0205226 AUTO-CONFIGURABLE TRANSPORT STACK
A transport-framework system facilitates instantiating a custom transport stack. During operation, the system can obtain a stack requirement for a custom...
2016/0205225 Field Device
A field device of a room automation system or of a power management system or of a hazard detection system is disclosed. The field device includes at least one...
2016/0205224 REMOTE MONITORING AND CONFIGURATION OF PHYSICAL LAYER DEVICES
In the subject system for remote monitoring and configuration, management of a remote physical layer device may be performed by receiving, at a local physical...
2016/0205223 METHOD AND SYSTEM FOR SERIALIZATION AND DESERIALIZATION (SERDES) FOR INTER-SYSTEM COMMUNICATIONS
An integrated circuit may comprise a tuner operable to digitize a band of frequencies comprising a plurality of television channels, a crossbar operable to...
2016/0205222 METHOD AND DEVICE FOR INTERNET PROTOCOL COMMUNICATION OVER A DMX NETWORK
A device includes a transceiver configured to communicate over a communication network according to Digital Multiplex (DMX) protocol; a memory device; and a...
2016/0205221 Data differencing across peers in an overlay network
A data differencing technique enables a response from a server to the request of a client to be composed of data differences from previous versions of the...
2016/0205220 INTELLIGENT DEVICE SERVER WITH SENSOR
The present disclosure provides for an intelligent device server that is to be used in gaming machines, which is comprised of several ports, including a serial...
2016/0205219 INFORMATION COLLECTION AND PROCESSING METHOD, CLIENT TERMINAL AND SERVER
A method, a client terminal and a server of collecting and processing information are disclosed. The client terminal receives a collection strategy from the...
2016/0205218 MULTI-ADAPTER SUPPORT IN THE CLOUD
In an example embodiment, zone information is received from a distributed database, the zone information including a mapping between each of a plurality of...
2016/0205217 METHOD FOR DELIVERING NOTIFICATION MESSAGE IN M2M SYSTEM AND DEVICES FOR SAME
The present invention relates to a method for the notification of a resource subscription in a machine-to-machine (M2M) system and devices for same, the method...
2016/0205216 METHODS AND APPARATUS FOR SHARING DIGITAL BOOKS AND OTHER DIGITAL MEDIA OBJECTS
The invention provides in some aspects a digital data system that includes a first digital data device that, in order to transfer a digital media object to a...
2016/0205215 SINGLE COMPUTER-BASED VIRTUAL CROSS-DOMAIN SOLUTIONS
Three embodiments of one-way cross-domain systems for transferring information from a client in a first security domain to a server in a second separate...
2016/0205214 SYSTEM AND METHOD FOR INSTANTANEOUSLY DEPLOYING PACKETIZED ALERT DATA
One or more embodiments of the invention are directed to a system and method for instantaneously deploying packetized alert data in a one to many configuration...
2016/0205213 Placeholders for dynamic components in HTML streaming
A method of speeding up the delivery of a dynamic webpage is disclosed. A request for a webpage is received, the webpage including one or more dynamic...
2016/0205212 Caching Of Announcements At The Edge Of A Packet Switched Telecommunication Network
A method and an access server operating in a packet switched telecommunication network, such as a Voice over Internet Protocol (VoIP) network, for distributing...
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