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Patent # Description
2016/0227043 UNIFIED SERVICES PLATFORM USING A TELEPHONE NUMBER AS A COMMON SUBSCRIBER IDENTIFIER
A method of provisioning a plurality of applications from different application developer systems to a network provider system comprises establishing a...
2016/0227042 SYSTEMS AND METHODS FOR CALL BACKUP AND TAKEOVER USING WEB AND MOBILE INTERFACES
A telecommunications system for handling call volume, including an application with takeover ability loaded on a mobile device, updating the application when a...
2016/0227041 MANAGEMENT OF SEQUENTIALLY SCHEDULED CONFERENCES
In general, embodiments of the present invention relate to conference management. Specifically, sequentially scheduled conferences (e.g., conference calls) are...
2016/0227040 VOICEMAIL PROXY SERVER
Methods and systems directed to retrieving voicemails from a voice mailbox server. In particular embodiments, a mailbox server may receive a notification from...
2016/0227039 SYSTEM AND METHOD FOR DELIVERY OF VOICEMAILS TO HANDHELD DEVICES
Briefly, a variety of embodiments, including the following, are described: a system embodiment and methods that allow random access to voice messages, in...
2016/0227038 System And Method For Facilitating Agent-Caller Communication During A Call
A system and method for facilitating agent-caller communication during a call is provided. An incoming call is assigned to an agent and a script selection is...
2016/0227037 JUST-IN-TIME DATA POSITIONING FOR CUSTOMER SERVICE INTERACTIONS
Methods, non-transitory computer readable media and devices are disclosed for caching data associated with a second state in a customer service interaction...
2016/0227036 DISTRESS ANALYSIS OF MONO-RECORDING SYSTEM AND METHODS
The methods, apparatus, and systems described herein analyze mono-recorded customer-agent communications to apply distress analysis techniques to identify one...
2016/0227035 ROUTING USER COMMUNICATIONS TO AGENTS
A call handling platform receives a call placed by a caller to a calling number and computes an experience score for the caller based on measuring a subset of...
2016/0227034 INTERACTIVE VOICE RESPONSE SYSTEM CRAWLER
A system for interactive voice response system crawling, comprising an IVR crawler that may be VXML, design specification, DTMF or ASR/NLSR speech-based in...
2016/0227033 ELECTRONIC DEVICE FOR PERFORMING CALL RESERVATION AND METHOD THEREOF
An electronic device and a method thereof area provided. The electronic device includes a communication circuit configured to communicate with at least one or...
2016/0227032 PROVIDING INDIVIDUAL SERVICE FUNCTIONALITY USING SPECIFIC ACTIONS
A method of provisioning a plurality of applications from different application developer systems to a network provider system comprises establishing a...
2016/0227031 EVENT TRIGGERS FOR PERFORMING MULTIPLE SERVICES FROM A SINGLE ACTION
A method of provisioning a plurality of applications from different application developer systems to a network provider system comprises establishing a...
2016/0227030 SYSTEM AND METHOD FOR PLAYING BUFFERED AUDIO OF A DROPPED TELEPHONE CALL
Methods and systems for replaying buffered audio of a telephone call are provided herein. In some embodiments, a method for replaying buffered audio of a...
2016/0227029 Automatic Failover for Phone Recordings
Techniques that enable automatic failover for media stream (e.g., VoIP call) recording devices or servers are presented. In one embodiment, a technique...
2016/0227028 PRIORITIZING MULTIPLE CALLERS WITH A SUGGESTED TIME FOR A CALLER TO CALL BACK
A computing device includes a memory; and a processing circuit coupled to the memory and configured to receive call data regarding a plurality of telephone...
2016/0227027 SYSTEM FOR SWITCHING AND OUTPUTTING SENDER-CONTROLLED INCOMING RINGTONE AND METHOD THEREFOR
The present invention provides a system for switching and outputting a sender-controlled incoming ringtone, in which applications transmitting a message to be...
2016/0227026 SYSTEMS AND METHODS FOR ESTABLISHING A DIAGNOSTIC TRANSMISSION MODE AND COMMUNICATING OVER THE SAME
Upon detection of a trigger, such as the exceeding of an error threshold or the direction of a user, a diagnostic link system enters a diagnostic information...
2016/0227025 SYSTEM AND METHOD OF MULTIPLE VOICE CALL HANDLING
A system, article, and method of multiple voice call handling.
2016/0227024 SYSTEM AND METHOD FOR PROCESSING VOICE CALLS FROM MULTIPLE VOICE CALLING APPLICATIONS
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for processing voice calls received by a mobile device. One...
2016/0227023 Apparatus and Methods for Protection From Unintentional Phone-Dialing
The inventive concepts presented in this application address the problem of inadvertently dialing telephone numbers that are stored in the memory of a...
2016/0227022 METHOD AND APPARATUS FOR PREVENTING MISDIALS AND UNINTENDED ACTIVATION OF A PORTABLE WIRELESS COMMUNICATION DEVICE
A method and apparatus operate a user portable wireless communication device on a wireless wide area network. The user portable wireless communication device...
2016/0227021 METHOD AND SYSTEM FOR FORWARDING OR DELEGATING MODIFIED MOBILE DEVICE FUNCTIONS
This provides for controlling mobile device functions and features. For example, it limits or disables the use of some of mobile device features which could...
2016/0227020 METHOD AND SYSTEM FOR FORWARDING OR DELEGATING MODIFIED MOBILE DEVICE FUNCTIONS
This provides for controlling mobile device functions and features. For example, it limits or disables the use of some of mobile device features which could...
2016/0227019 METHOD OF OPERATING INTEGRATED MESSAGE APPLICATION AND ELECTRONIC DEVICE SUPPORTING SAME
A method comprising: selecting, by an electronic device, a conversation partner; identifying, by the electronic device, one or more message types that are...
2016/0227018 INTERFACE DEVICE AND METHOD BETWEEN ELECTRONIC DEVICE AND EXTERNAL DEVICE USING EAR JACK OF THE ELECTRONIC DEVICE
An interface device and method between an electronic device and an external device using an ear jack of a smart device are disclosed in order to implement an...
2016/0227017 SYSTEM, METHOD, AND COMPUTER PROGRAM PRODUCT FOR MANAGING A NETWORK BASED ON FEEDBACK
A system, method, and computer program product are provided for managing a network based on feedback according to one embodiment. In use, the method includes...
2016/0227016 MOBILE TERMINAL AND CONTROL METHOD FOR THE MOBILE TERMINAL
A mobile terminal that may take images and a control method for the mobile terminal are disclosed. The mobile terminal comprises a display module; a camera...
2016/0227015 METHOD, APPARATUS AND MOBILE TERMINAL FOR SPEED DIAL WITHIN PAGE
A method for speed dial is disclosed. The method includes generating a transparent or semitransparent mask layer on a region of a currently displayed page...
2016/0227014 COMMUNICATION APPARATUS AND CONTROL METHOD THEREFOR
A control method for a communication apparatus that includes a movable display unit movable into a first state in which a display screen faces a casing of the...
2016/0227013 CASE OF PORTABLE TERMINAL AND METHOD FOR CONTROLLING SMART KEY OF PORTABLE TERMINAL
A portable terminal case and a method for controlling a smart key of a portable terminal are provided. The portable terminal case may include a cover unit for...
2016/0227012 SWITCHING DEVICE AND METHOD FOR AUTOMATICALLY CONNECTING TO NFC CHIP AND SWITCHING SECURITY ELEMENT
The invention relates to a switch device for automatically connecting to NFC chip and capable of switching a plurality of secure elements, comprising: a slave...
2016/0227011 ELECTRONIC DEVICE, AND PROGRAM
An electronic device includes: an acquisition unit that acquires information on a program being executed in an external device; a first display unit that...
2016/0227010 DEVICE AND METHOD FOR PROVIDING LOCK SCREEN
A method for enabling a display of application-related information and execution of a corresponding application, on a lock screen is provided. The method...
2016/0227009 OPERATING A VEHICLE AND A WEARABLE DEVICE
Techniques are disclosed for operating a vehicle and a wearable device. Based on a wearable device being electrically connected through an interface unit of...
2016/0227008 SYSTEM AND METHOD FOR ADJUSTING HANDS-FREE PHONE
A communications device having a user configurable speakerphone feature is provided. A user may be provided with a plurality of selectable settings for...
2016/0227007 Speaker and mobile communication terminal device using same
The present disclosure relates to a speaker including a first cover and a second cover forming a receiving space; a first steel strap assembled with the first...
2016/0227006 Method for Recoverable Message Exchange Independent of Network Protocols
A method is described to allow a device to retrieve a message, that is separated into a plurality of fragments, from a data source, wherein the method...
2016/0227005 APPARATUS FOR TRANSMITTING SIGNALING INFORMATION, APPARATUS FOR RECEIVING SIGNALING INFORMATION, METHOD FOR...
A method for transmitting signaling information includes: generating a link layer packet including signaling information; and transmitting the generated link...
2016/0227004 HIGH SPEED DATA TRANSFER USING CALIBRATED, SINGLE-CLOCK SOURCE SYNCHRONOUS SERIALIZER-DESERIALIZER PROTOCOL
An electronic system, comprising a first semiconductor device, a second semiconductor device, a clock circuit, and a plurality of independently adjustable...
2016/0227003 UPDATING RICH COMMUNICATION SUITE CAPABILITY INFORMATION OVER A COMMUNICATIONS NETWORK
In an embodiment, a requesting UE configures an RCS capabilities request message to request a target UE to provide RCS capability information (i) for the...
2016/0227002 Method for Establishing In-Band Connection in OpenFlow Network, and Switch
A method for establishing an in-band connection in an OpenFlow network and switch where the method includes receiving, from a first port, a SYN packet passing...
2016/0227001 COMMUNICATION RECORDING APPARATUS, SYSTEM AND METHOD
A communication recording apparatus includes: a storage unit and a computational unit. The storage unit stores packets transmitted from a transmitter apparatus...
2016/0227000 INFORMATION PROCESSING METHOD
An information processing method is an information processing method executable by a server device. The information processing method includes obtaining first...
2016/0226999 INTEROPERABILITY OF DISCOVERY AND CONNECTION PROTOCOLS BETWEEN CLIENT DEVICES AND FIRST SCREEN DEVICES
A second screen application operating on a client device presents a deduplicated listing of devices in a user interface, each listed device associated with one...
2016/0226998 USING RESOURCE TIMING DATA FOR SERVER PUSH
This patent document describes, among other things, methods and systems for determining which if any page resources a server might push to a client (using,...
2016/0226997 METHOD AND SYSTEM FOR SHARING DATA
Sharing data is disclosed including receiving a data-sharing instruction directed at an information card, and invoking a communication application to perform a...
2016/0226996 SYSTEMS AND METHODS FOR PREDICTIVE DOWNLOAD
A time a user of a client application is likely to access a preferred network connection is predicted. A pre-download index for one or more multimedia content...
2016/0226995 SYSTEMS, DEVICES AND METHODS FOR DISTRIBUTED CONTENT PRE-FETCHING IN MOBILE COMMUNICATION NETWORKS
There are disclosed systems, devices, and methods for distributing pre-fetch data. A parent node obtains pre-fetch data comprising at least one of: i) data...
2016/0226994 CACHE CONTROL FOR WEB APPLICATION RESOURCES
Cache control for Web application resources can include receiving a cache manifest for a Web application, wherein the cache manifest specifies a Web page of...
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