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Patent # Description
2016/0261747 METHODS AND SYSTEMS FOR ASSIGNING PRIORITY TO INCOMING MESSAGE FROM CUSTOMER
What is disclosed is a customer relationship management system to help customer care agents prioritize a response to an incoming message. Historical...
2016/0261746 DISASTER RELIEF EVENT CALL FLAGGING
Embodiments of the invention relate to systems, methods, and computer program products for providing disaster relief event call flagging. The system, method,...
2016/0261745 DISASTER RELIEF EVENT CALL FLAGGING
Embodiments of the invention relate to systems, methods, and computer program products for providing disaster relief event call flagging. The system, method,...
2016/0261744 Managing interactive communications campaigns with customer recovery
A campaign strategy manager (CSM) component for a hosted communications campaign system allows users to define more granular and specific campaign strategies,...
2016/0261743 SYSTEM AND METHOD FOR CALL PROGRESS DETECTION
A contact center includes an outbound server to make a call to a callee and a media device. The media device receives an audio signal based on the call, to...
2016/0261742 SYSTEMS AND METHODS FOR MANAGING INCOMING CALLS
A system is provided that provides for the prioritization of incoming calls to a communications device based on respective caller profiles. Each profile may...
2016/0261741 PROVIDING ADDITIONAL INFORMATION TO CALLED PARTIES
A system, method, and computer readable medium for providing additional information to called parties comprises receiving a call from a calling party,...
2016/0261740 DELIVERING A TOLL-FREE CALLER ID ON TOLL-FREE CALLS
A computer device may include logic configured to receive a Session Initiation Protocol (SIP) telephone call and identify the SIP telephone call as originating...
2016/0261739 INTELLIGENT COMMUNICATION DISCONNECT
An apparatus, method, system, and program product are disclosed for intelligent communication disconnect. A monitor module is configured to detect a...
2016/0261738 SYSTEM AND METHOD FOR AUTOMATED VOICE QUALITY TESTING
A system for automated audio quality testing, comprising a plurality of endpoint emulators, call engines, and optionally audio generator devices and head and...
2016/0261737 COMMUNICATION SYSTEM AND COMMUNICATION METHOD
Communication systems and communication methods are provided, by which load of a communication network when measuring a voice communication quality can be...
2016/0261736 COMMUNICATION MODULE
The invention relates to a communication module (100) comprising a communication circuit (101), a communication interface for transferring data to an electric...
2016/0261735 METHOD AND SYSTEM TO DISABLE RECORDING
Various aspects of a method and system to disable recording are disclosed herein. The method is executed within a recording device. The recording device...
2016/0261734 CALIBRATION OF GRAB DETECTION
In one embodiment, a method includes receiving sensor data from a number of sensors of the computing device. The sensor data corresponds to a particular state...
2016/0261733 ELECTRONIC DEVICE WITH WEARABLE PART AND OPERATION METHOD THEREOF
An electronic device includes a main body including at least one display, a wearable part connected to at least a part of the main body, a detector that...
2016/0261732 METHOD AND TERMINAL FOR CONNECTION SWITCHOVER FOR HEADPHONE JACK ADAPTOR DEVICE
A method and terminal for switching a connection of a headphone jack adaptor device are provided. The method includes: monitoring a status of a phone, when it...
2016/0261731 Handheld Controller for a Motorized Wheel
A system for controlling the operation of a motorized wheel including a controller configured to control the operation of a motor for driving the motorized...
2016/0261730 APPARATUS FOR SUPPORTING ONE OR MORE MYRIAD OBJECTS AND METHOD OF USING SAME
An apparatus for supporting an object includes a top lying on a bottom. Part of the top is attached to the bottom. The unattached part of the top includes a...
2016/0261729 FILTER MODULE
The present invention relates to a filter module including a substrate, a first filter arranged on the substrate and having an input terminal and an output...
2016/0261728 MOBILE TERMINAL AND METHOD FOR CONTROLLING THE SAME
A mobile terminal includes a sub-device that is attached thereto or detached therefrom, to remotely control the operation and state of the terminal. The mobile...
2016/0261727 SYSTEMS AND METHODS OF STREAMING DATA
Systems and methods of stream technologies are disclosed. In some example embodiments, a method and system for a database stream switchover from one data...
2016/0261726 Method, Apparatus, and System for Acquiring Media Service Parameter Indication
A method, an apparatus and a system for acquiring media service parameter indication are disclosed. In an embodiment the method includes acquiring, by a...
2016/0261725 Private Allocated Networks Over Shared Communications Infrastructure
Methods and systems for implementing private allocated networks in a virtual infrastructure are presented. One method operation creates virtual switches in one...
2016/0261724 SUPPORT FOR ADDITIONAL DECODING PROCESSING TIME IN WIRELESS LAN SYSTEMS
A wireless communication device in a wireless system may generate a High Efficiency Physical Layer Convergence Procedure (PLCP) Protocol Data Unit (HE PPDU)...
2016/0261723 OPTIMIZED MESSAGE PROCESSING
Methods, systems, and computer readable media for optimized message processing are disclosed. According to one exemplary method, the method includes receiving...
2016/0261722 Robust Multipath TCP Stateless Connection Establishment
Robust Multipath TCP Stateless Connection Establishment.
2016/0261721 Method and Apparatus for Generating Link State Protocol Data Packet
The disclosure discloses a method and apparatus for generating a Link State Protocol data packet (LSP). In the method, a length of a reserved space is...
2016/0261720 EVENT SERVICE FOR LOCAL CLIENT APPLICATIONS THROUGH LOCAL SERVER
In server/client architectures, the server application and client applications are often developed in different languages and execute in different environments...
2016/0261719 INFORMATION PROCESSING SYSTEM, CONTROL PROGRAM, AND CONTROL METHOD
An information processing system includes a communication control device that receives an input of first process communication from a first information...
2016/0261718 End-User Devices Handling Objects Via Network Server Assistance
A network server creates a database storing a list of end-user devices associated with a user, object types that can be handled by the respective end-user...
2016/0261717 INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING METHOD, AND INFORMATION PROCESSING SYSTEM
An information processing apparatus for performing a process for operating a second information processing device by a first information processing device is...
2016/0261716 MIGRATING LEGACY APPLICATIONS TO A MULTI-TENANT COMPUTING ENVIRONMENT
Various embodiments migrate a legacy application to a multi-tenant computing environment. In one embodiment, at least one virtualized computing container is...
2016/0261715 SYSTEM AND METHOD FOR SECURING A WEB SERVER
A system and method for automatically hardening a source web server are provided. The system and method may include analyzing a source web server to identify...
2016/0261714 Method and System for Defining the Order in Which Web Resources are Obtained by a Web Browser
Present invention refers to a method for defining the browser fetching order of web resources. The method comprises: receiving in an intermediate node an HTTP...
2016/0261713 CLOUD PROVIDER SELECTION
A system and method are disclosed for selecting a cloud provider for a virtual machine deployment. In one implementation, a processing device receives a...
2016/0261712 METHODS AND SYSTEMS FOR REQUESTING ACCESS TO LIMITED SERVICE INSTANCES
Systems and methods for requesting termination of a service instance that is owned by a client computing device when, for example, there is limited ...
2016/0261711 BUILDING A MULTI-TENANT PORTAL APPLICATION
Providing software-as-a-service to a plurality of clients includes: selecting a first virtual portal, determining a score for a first resource to generate a...
2016/0261710 USER INFORMATION PROCESSING UNIT, USER INFORMATION PROCESSING SYSTEM, TERMINAL UNIT, APPARATUS AND METHOD FOR...
A user information processing method including receiving use history information from a plurality of terminals associated with a same user, the use history...
2016/0261709 METHOD FOR GENERATING SOCIAL NETWORK ACTIVITY STREAMS
A method for notifying users of an online social network of an activity performed within a web site that is external to the online social network by an...
2016/0261708 ONGOING MANAGEMENT OF SHAPED ONLINE REPUTATION
Ongoing management of a shaped online reputation is provided. A service such as a reputation management service monitors digital assets of a reputation owner...
2016/0261707 SIGN-UP AND PROVISIONING IN ONLINE REPUTATION MANAGEMENT WITH REPUTATION SHAPING
Sign-up and provisioning in online reputation management with reputation shaping are provided. A service such as a reputation management service authenticates...
2016/0261706 COMMUNICATION APPARATUS AND RELAY PROTECTION APPARATUS
Provided is a communication apparatus and a relay protection apparatus, the communication apparatus supports at least one of communication protocols and...
2016/0261705 OFF-LINE MOBILE APPLICATION SYNCHRONIZATION
Systems, methods, and devices of the various embodiments enable off-line synchronization of an application running on a processor of a computing device.
2016/0261704 FLEXIBLE CACHING OF RESOURCE ORIENTED WEB SERVICES
A cache management system, method, and computer-readable medium which manage caching of resources are provided. The method includes receiving a request for a...
2016/0261703 SYSTEMS AND METHODS FOR CACHING AUGMENTED REALITY TARGET DATA AT USER DEVICES
Systems and methods are disclosed for transmitting, to user devices, data for potential targets predicted to be identified in an augmented reality application....
2016/0261702 Method And Apparatus For Processing Page Operation Data
A server receives, from a user terminal, the page operation data produced when a user performs operations on each page of a designated program, a user's...
2016/0261701 DETERMINING RELEVANT CONTENT FOR KEYWORD EXTRACTION
The present disclosure is directed toward systems and methods for analyzing user-specific information and determining content within one or more web pages that...
2016/0261700 STATE CHANGE ALERTS MECHANISM
A communications system including one or more alert gates and an alert controller. Each alert gate is configured to detect a different type of alert feed...
2016/0261699 TRANSFERRING COOKIE DATA TO ANOTHER DOMAIN
Disclosed are various embodiments for transferring cookie data between different domains. A first network data request is obtained from a client through a...
2016/0261698 ASSIGNMENT OF A MOTORIZED PERSONAL ASSISTANCE APPARATUS
An apparatus comprises a plurality of motorized mobile retail facility personal assistance apparatuses and a central computer system. The central computer...
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