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Patent # Description
2016/0352949 COMMUNICATION APPARATUS, CONTROL METHOD, AND PROGRAM
A communication apparatus includes a connection unit, a storage unit, first and second processing units, and a control unit. The storage unit operates in one...
2016/0352948 IMAGE FORMING APPARATUS, IMAGE FORMING SYSTEM, AND IMAGE FORMING METHOD
An image forming apparatus performs: storing activation application specifying information that specifies an application to be activated on an operating system...
2016/0352947 IMAGE FORMING APPARATUS, CONTROL METHOD THEREFOR, AND STORAGE MEDIUM
There is provided a technique of appropriately shifting an image forming apparatus to a power saving state in consideration of the use status of an external...
2016/0352946 IMAGE FORMING APPARATUS, METHOD FOR SETTING APPARATUS, AND COMPUTER-READABLE MEDIUM
An image forming apparatus includes: a memory configured to store identification information identifying an information terminal device and mode information...
2016/0352945 DETACHABLE SCANNING AND SUPPORTING MODULE OF 3D PRINTER
A detachable scanning and supporting module of a 3D printer includes a machine body, a printing platform, a scanning and driving module, and a scanning and...
2016/0352944 Image Processing Apparatus That Reduces Setting Operation by User, Image Forming Method, And Recording Medium
An image processing apparatus includes a processing target selection unit. The processing target selection unit inquires which image data obtained by a...
2016/0352943 IMAGE FORMING APPARATUS, METHOD OF CONTROLLING THE SAME, AND STORAGE MEDIUM
An image forming apparatus having a plurality of paper feed units and a control method thereof that displays a paper selection screen for displaying a page of...
2016/0352942 IMAGE FORMING APPARATUS
An image forming apparatus includes an exit tray, an image forming section, a print controller, a user identification section, a fetch sensor, and a...
2016/0352941 IMAGE FORMING APPARATUS
An image forming apparatus includes an exit tray, an image forming section, a user identification section, a printed sheet receipt managing section, and a...
2016/0352940 ARM ROTATING DEVICE AND IMAGE FORMING APPARATUS PROVIDED WITH THE SAME
The elastic force of a spring 41 in a direction of an arrow X is applied to an end 51A of a coil spring 5A in a direction of an arrow Y through a holding plate...
2016/0352939 Image Forming Apparatus, Control Method of Image Forming Apparatus, and Computer-Readable Recording Medium
An image forming apparatus according to the present invention validates beam forming for a terminal device being a transmission destination when transmitting a...
2016/0352938 GUIDING APPARATUS AND GUIDING METHOD
A guidance apparatus comprises: an operation section configured to receive an operation from a user; a first detection section configured to detect a user in...
2016/0352937 IMAGE FORMING SYSTEM
An image forming system including an image forming device and a portable terminal device communicably connectable to the image forming device is disclosed. An...
2016/0352936 IMAGE FORMING SYSTEM
An image forming system includes a mobile terminal and an image forming apparatus capable of wirelessly communicating with each other. The mobile terminal...
2016/0352935 INFORMATION PROCESSING APPARATUS AND MAINTENANCE SYSTEM
An information processing apparatus includes a display unit that displays an image, a storage unit that preliminarily stores first guidance information...
2016/0352934 INFORMATION PROCESSING APPARATUS THAT CREATES OTHER DOCUMENTS FROM READ DOCUMENT
An information processing apparatus is provided capable of creating images of a plurality of question sentences and answer columns from a document. A document...
2016/0352933 RAW CAMERA PERIPHERAL FOR HANDHELD MOBILE UNIT
A handheld imaging device is described to provide high quality RAW image data to a smartphone, or similar handheld imaging device. The imaging device can have...
2016/0352932 NON-TRANSITORY COMPUTER-READABLE MEDIUM STORING OUTPUT INSTRUCTIONS TO CONTROL PORTABLE TERMINAL AND PORTABLE...
A portable terminal includes a user interface, a memory, a network interface, and a controller, and performs operations including: performing a first acquiring...
2016/0352931 NON-TRANSITORY COMPUTER-READABLE MEDIUM STORING OUTPUT INSTRUCTIONS TO CONTROL PORTABLE TERMINAL AND PORTABLE...
A portable terminal includes a user interface, a memory, a network interface, and a controller, and performs operations including: performing a first acquiring...
2016/0352930 COMMUNICATION DEVICE WIRELESSLY COMMUNICATING WITH EXTERNAL DEVICE, CONTROL METHOD FOR COMMUNICATION DEVICE,...
A communication device includes an image capturing unit, a detection unit that continuously determines presence of an external device based on a image acquired...
2016/0352929 INFORMATION PROCESSING APPARATUS, METHOD OF CONTROLLING THE SAME AND NON-TRANSITORY COMPUTER READABLE MEDIUM
An information processing apparatus comprises: a receiving unit that receives a change of a parameter included in media characteristic information; a holding...
2016/0352928 INFORMATION PROCESSING APPARATUS, METHOD OF CONTROLLING AN INFORMATION PROCESSING APPARATUS, AND STORAGE MEDIUM
Provided is an information processing apparatus including a first processing unit and a second processing unit. A diagnosis unit included in the first...
2016/0352927 IMAGE READING DEVICE INCLUDING READING UNIT COUPLED WITH FLAT CABLE
An image reading device includes a housing, a reading unit, a flat cable, and a support member. The reading unit is movably provided in the housing and...
2016/0352926 IMAGE FORMING APPARATUS AND NOTIFICATION METHOD FOR IMAGE FORMING APPARATUS
Certain embodiments provide an image forming apparatus, including: a detector that detects a user who is positioned within a certain range from the apparatus;...
2016/0352925 Image Processing Apparatus That Reduces Setting Operation by User, Image Forming Method, and Recording Medium
An image processing apparatus includes a platen, a fixed-document detection unit, a determination unit, and a processing-target selection unit. The...
2016/0352924 METHOD AND APPARATUS FOR CUSTOMER SERVICE MANAGEMENT FOR A WIRELESS COMMUNICATION NETWORK
A method and system for providing Customer Service Management (CSM) a communication network, such as a 5G wireless communication network. The communication...
2016/0352923 SHARING DATA AND POINTS WITH GROUP MEMBERS
The disclosure is related a method for providing, by a server, a sharing service that enables a plurality of user equipments to share at least one of digital...
2016/0352922 SIM ACTIVATION AND ATTRIBUTE APPLICATION
There is described a technique of enabling a SIM card of a mobile telephone and associating payment value to the SIM card, the method comprising: associating a...
2016/0352921 ARRANGEMENT, COMPUTER PROGRAM CODE AND METHOD FOR CALL DATA RECORD PROCESSING
Call data record CDR processing is disclosed: obtaining a plurality of control plane call and session records produced by analysing communication in a...
2016/0352920 DETERMINING COMMUNICATIONS CHARGING
A system for determining a communication charge comprising a charging equation determiner, an inflection point determiner, and a charge determiner. The...
2016/0352919 METHOD AND SYSTEM FOR TRANSITION OF APPLICATIONS TO A SECOND CELLULAR DATA NETWORKING INTERFACE FOR A VIRTUAL...
A method at a user equipment to facilitate splitting of data billing between at least two parties, the method assigning a first subset of application to a...
2016/0352918 METHOD AND APPARATUS FOR VIRTUAL SIM SERVICE ACTIVATION AND DEACTIVATION VIA SUBSCRIPTION TRACKING
A method at a user equipment to verify enablement of data billing splitting using a virtual subscriber identity module platform (`VSP`) service, the method...
2016/0352917 METHOD AND SYSTEM FOR DYNAMIC CELLULAR NETWORKING ACTIVATION FOR VIRTUAL SIM SERVICE
A method at a user equipment to facilitate activation and splitting of data billing between at least two parties, the method including starting, at the user...
2016/0352916 IMAGE FORMATION APPARATUS, IMAGE PROCESSING SYSTEM, AND CONTROL METHOD
An image formation apparatus remotely operable smoothly using a terminal device is provided. In an image processing system including a plurality of terminal...
2016/0352915 ECHO CONTROLLER
The present disclosure relates to an echo controller, for use with a microphone and a device comprising a loudspeaker, the echo controller comprising: a sensor...
2016/0352914 METHODS AND APPARATUS FOR TRANSFERRING AN ESTABLISHED COMMUNICATION SESSION IN A TELECOMMUNICATIONS NETWORK
Measures for transferring an established communication session in a telecommunications network, the communication session being established between one of a...
2016/0352913 METHOD AND SYSTEM FOR ADJUSTING VOLUME OF CONFERENCE CALL
A method and a system for adjusting a volume of a conference call are provided. The system includes at least one sub-device and a host. The host respectively...
2016/0352912 FACILITATION OF A CONFERENCE CALL BETWEEN STATIC AND ROTATING PARTICIPANTS
Embodiments disclosed herein provide systems, methods, and computer readable media for facilitating a conference call with rotating participants. In a...
2016/0352911 SYSTEM AND METHOD TO IMPROVE MANAGEMENT DURING A CONFERENCE CALL
A method for managing operations during a first conference call between a first communication device and a plurality of communication devices, comprising the...
2016/0352910 CONFERENCE CALL ALERTS
Conference call alerting is provided. A first device of a plurality of telecommunications devices initiates a telecommunications link between the first device...
2016/0352909 Call Forwarding Method and Device
The disclosure relates to a method and device for call forwarding. The method comprises: receiving a calling number of an incoming call; forwarding or holding...
2016/0352908 RECOMMENDED ROSTER BASED ON CUSTOMER RELATIONSHIP MANAGEMENT DATA
Embodiments of the invention provide systems and methods for facilitating collaboration in a contact center by providing a roster of recommended subject matter...
2016/0352907 COORDINATING VOICE CALLS BETWEEN REPRESENTATIVES AND CUSTOMERS TO INFLUENCE AN OUTCOME OF THE CALL
The disclosure is directed to analyzing voice conversations between participants of conversations and coordinating calls between participants, e.g., in order...
2016/0352906 SYSTEMS AND METHODS OF NATURAL LANGUAGE PROCESSING TO RANK USERS OF REAL TIME COMMUNICATIONS CONNECTIONS
A computing apparatus configured to perform natural language processing, e.g., by comparing the words in a communication transcript of a user to a list of...
2016/0352905 TECHNIQUES FOR CUSTOMER RELATIONSHIP MANAGEMENT
Techniques for improving customer relationship management are disclosed. The techniques may be realized via a call processing system that may efficiently rout...
2016/0352904 SYSTEMS AND METHODS FOR PREDICTING AND PROACTIVELY ADDRESSING CUSTOMER INTERACTIONS
The present application discloses systems and methods for systematically identifying situations, improving processes, and producing proactive, actionable...
2016/0352903 FAR-END INITIATED MID-CALL NOTIFICATION VIA RING-PING
Placing a call on hold provides advantages to the party initiating the hold. The party may engage in another call or perform another action and return to the...
2016/0352902 MODELING VOICE CALLS TO IMPROVE AN OUTCOME OF A CALL BETWEEN A REPRESENTATIVE AND A CUSTOMER
The disclosure is directed to modeling calls in real time, with the goal of helping users, e.g., a sales representative and/or their managers, improve and/or...
2016/0352901 SYSTEMS AND METHODS TO ENROLL USERS FOR REAL TIME COMMUNICATIONS CONNECTIONS
A computing apparatus uses an interactive user assessment test to identify and/or assess the need and skills of the user as part of an enrollment process for...
2016/0352900 SYSTEM AND METHOD FOR ANALYSIS AND CORRELATION OF SCORING AND CUSTOMER SATISFACTION
A system and method include a contact center to provide an interaction between a customer and agent. An analytics server connects with the contact center to...
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