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Conference presence based music-on-hold suppression system and method
A private branch exchange (PBX) (or network hosted device) is described herein that is capable of obtaining information (e.g., in-a-conference presence state)...
Method and system for transferring a call between devices of a single user
A method and device enables transferring a call between devices of a single user. The method comprises pairing, over a master-less communication link, a...
Integrated visual voicemail communications
A single visual voicemail communications session is established and used to provide various content to a visual voicemail client on a wireless device. Rather...
Communication system with voice mail access and call by spelling
A method of initiating a communication from a mobile communication device includes receiving a plurality of spoken letters corresponding to a spelling of at...
Processing stored voice messages to identify non-semantic message
Various methods, systems, and computer-program products are provided for indicating a message characteristic indicator ("MCI") in conjunction with a stored...
System and method for optimizing agent login in a contact center
An agent login optimization system for optimizing login of agents at communication managers of a contact center is provided. The agent login optimization system...
Methods, systems, and products for routing communications
Methods, systems, and products route communications according to schedules. When an incoming communication is detected, a schedule is retrieved that is...
Interaction using content
A method, computer-readable medium and system for interacting using content are disclosed. A web response may be executed on a first computer system and/or...
Using a speech analytics system to control pre-recorded scripts for debt
A speech analytics system ("SAS") monitors speech from a remote party and agent to determine when text-based guidance information ("TBGI") and a script control...
Providing to a public-safety answering point emergency information
associated with an emergency call
Users store information relevant to first responders in the event of an emergency. When a user later places an emergency call, the user's emergency information...
Method for personalizing voice assistant
The present invention provides a method for personalizing voice assistant. First, the voice module is activated. Then, the voice message received by the voice...
Voicemail interactive voice response for instant appointment booking
A system and method are provided that transforms the typical voicemail interaction into one in which the client does not feel that their voice messages could be...
Methods of delivering calls on dual-mode wireless handsets
Embodiments of the invention provide novel solutions, including systems, methods and/or software, for providing handoffs between cellular providers and VoIP...
Systems and methods of recording solution interface
Included are embodiments for providing an interface. At least one embodiment of a method includes receiving communications data associated with a communications...
Configurable call recording policy
In one embodiment, a communication is established between two endpoints. The communication session may be a video call or an audio call. The communication...
Using automatically collected device problem information to route and
guide users' requests
A system and method for providing assistance to a customer of a computing device. In one aspect, an incoming call is received from a device of a customer; a...
System and method for improved lawful interceptions for calls involving
in-band DTMF signaling
This disclosure relates generally to call interception techniques, and more particularly to systems and methods for improved lawful interceptions for calls...
System and method for evaluating the quality of a communication session
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating the quality of a communication session or of a...
Method for correcting telephone signal degradation caused by the length of
the analog line via the receiver
The present invention relates to the field of telephony and specifically to a method for correcting the degradation of telephone signal quality caused by...
Method for controlling mobile terminal having projection function by using
Provided is a method of controlling a portable terminal having a projector module using a headset, which includes: receiving a command signal from the headset;...
Method of performing network personalization on mobile devices
A mobile device is network-personalized according to an MCC, an MNC and an SPN of a smartcard issued by a specific service provider. During the booting process,...
Conduct and context relationships in mobile devices
Described herein is a technique for customizing device behavior based on evaluated relationships between a user and the user's environment. User conduct is...
Text message definition and control of multimedia
A communication system, including logic to expand a text message into a web page and to provide a link to the web page to a recipient device.
Mobile terminal and method for controlling the same
A mobile terminal and a method of controlling the same are provided. In a state where a message application is executed, when a view mode of the mobile terminal...
Wireless Bluetooth apparatus with intercom and broadcasting functions and
operating method thereof
A wireless Bluetooth apparatus with intercom and broadcasting functions and operating method thereof are disclosed. The wireless Bluetooth apparatus receives a...
Detecting and reporting a vehicle of interest
Discussed are various systems, computer-readable mediums, and methods for determining a vehicle is of interest, referred to as a targeted vehicle, based on an...
System and methods to enable efficient and interactive management of
Disclosed is a system and methods to enable the interactive management of incoming and outgoing communications in an automated or manual fashion.
Wireless terminal adapted to control broadcast in external device
Provided is a wireless terminal and method therefor, configured to play a broadcast program (TV and/or radio) in a broadcast mode thereof. A display unit...
Apparatus and method for connecting device through image recognition in
An apparatus and a method for reading an image in a mobile terminal to establish a connection with a neighbor apparatus corresponding to the read image are...
Mobile phone docks with multiple circulating phone connectors
According to embodiments of the invention, systems, methods and devices are directed to a docking assembly for recharging a number of docking phones. The...
Duplex audio for mobile communication device and accessory
Duplex audio is provided for a mobile communication device and an accessory. In some embodiments, the accessory can selectably operate in a duplex audio mode,...
Terminal and method for controlling the same
The present disclosure may provide a mobile terminal including a virtual receiving unit, a display unit configured to display a graphic image receiving a...
Methods and devices for detecting a hand
Methods and devices for detecting a hand in proximity to an electronic device are described. The electronic device includes a near field communications (NFC)...
Rescue messaging system
Disclosed is a telephone accessible system that stores one or more messages for a subscriber. The subscriber is given a card with their subscriber number and an...
Device and process for customizing a headset or other audio device
A system and method are described that enable a headset and a communications device to improve their interoperability. The headset signals its identity to the...
Temporally limited mobile device contact information
Archiving mobile device contact information as a function of occurrence of one or more temporal conditions is provided herein. By way of example, contact...
Remote control of network appliances using voice over internet protocol
A Voice Over Internet Protocol (VOIP) phone comprises a network interface that communicates with a medium. A control module communicates with the network...
Cover for mobile electronic device, and mobile electronic apparatus
The cover for a mobile electronic device includes at least: a cover body formed of an elastic body capable of transmitting vibration, and attached to a mobile...
High frequency module and high frequency component
A high frequency module is configured to be compatible with a cellular phone with a plurality of specifications without increasing the number of ports in a...
Audio jack connector integrated into enclosure
An electronic device enclosure that includes a housing and a frame and an integrally formed connector shell. The connector shell includes a first portion...
Mobile terminal and arrangement to generate a bending force on a display
A mobile terminal is provided that includes a display configured to output visual information, a frame covering a rear surface of the display, and an adhesive...
Mobile terminal equipped with an antenna transmitting and receiving
According to the present invention, a mobile terminal includes a main body including a front side with which a display unit is combined, a first antenna mounted...
Management of network configuration and address provisioning
Provided are systems and methods for network management and configuration. Exemplary methods can comprise communicating a first message to a network device. The...
Staged data compression, including block level long range compression, for
data streams in a communications system
Approaches for staged data compression are provided, where each stage reflects a progressive increase in granularity, resulting in a scalable approach that...
System and method for simultaneous display of multiple information sources
A computerized method of presenting information from a variety of sources on a display device. Specifically the present invention describes a graphical user...
Conversion tracking and context preserving systems and methods
When a server receives a request for an information payload from a remote device, the server may determine the device's type and identify an ...
Smart device for industrial automation
A cloud-aware smart device that facilitates automated configuration and integration of the device within an automation system is provided. Upon installation...
Method and apparatus that enables a web-based client-server application to
be used offline
The present invention is directed to method and apparatus that enables a web-based client-server application to be used offline that substantially obviate one...
Event service for local client applications through local server
In server/client architectures, the server application and client applications are often developed in different languages and execute in different environments...
Server-side scheduling for media transmissions
A server that incorporates the subject disclosure may perform, for example, operations including monitoring current transport characteristics of an internet...