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An image sensor including: light guides for irradiating light onto an irradiated object; a lens that focuses reflected light that was reflected by the...
Image reading apparatus and assembling method
A document reading apparatus includes a sensor configured to receive light from a document, an imaging lens configured to form an image of light from the...
Device proximity detection
A method for detecting proximity of two communicating devices is disclosed. Proximity may be determined by measuring deviation from standardized signal timing...
Image processing device, image processing method, image processing system,
and computer-readable non-transitory...
An image processing device is capable of communicating with an information processing terminal and performing image processing on a scanned image together with...
Apparatus management system, apparatus management method and computer
readable information recording medium for...
An apparatus management system includes a first apparatus; a second apparatus having an apparatus type different from the first apparatus; and an apparatus...
Electronic device, device management system, and recording medium that
detect change by user operation in...
An electronic device includes a plurality of blocks, a plurality of movable members, a plurality of operation detecting circuits, a plurality of state...
Information processing apparatus and original reading apparatus
In the original reading apparatus configured to store the image data in the image storing unit such as temporary storage memory, time required to complete the...
A cutting apparatus includes a housing formed with an insertion hole, a transfer unit configured to transfer an object inserted through the insertion hole, a...
Image forming apparatus and computer-readable recording medium with group
display instruction area
An image forming apparatus includes a switching operation unit switching a display mode of a setting screen between first and second display modes. A first...
Image forming apparatus, method for guidance on operation method by image
forming apparatus, and system
An image forming apparatus includes a touch panel connected to a network, for displaying an icon accepting an inquiry about an operation and a control unit for...
Printing system, printer, job processing method and computer readable
recording medium storing job processing...
A printing system includes a plurality of printers capable of communicating with each other, wherein each of the plurality of printers includes a communication...
Image forming system that performs authentication of a consumable member
An image forming system includes an image forming apparatus configured to form an image and a server coupled to the image forming apparatus so as to be...
Operation performing system capable of grasping performance status
An operation performing system, comprising: a device; a service providing server for providing a service that causes the device to perform an operation; and a...
Image forming apparatus that performs processing in cooperation with an
external apparatus, method of...
In an image forming apparatus being capable of executing a specific copy job to perform copy processing in cooperation with an external apparatus, when cancel...
Printed media reuse determination apparatus and media reuse determination
According to one embodiment, the media reuse determination apparatus has a decoding section, a reusability determination section, and an output section. The...
Image reading apparatus having upper and lower conveyance paths connected
by a curved conveyance path
An image reading apparatus includes a conveyor defining a conveyance path including an upper path, a lower path including a reference portion and a first and...
Method and device for starting limited-time licenses for telecommunication
systems in a controlled manner
A method and a device for starting limited-time licenses for a telecommunication system in a controlled manner in which the system comprises a number of IP...
System and method for providing user notifications
A method performed by an end user device associated with a service plan having a limit on usage of a network service, the method comprising storing one or more...
Systems and methods to establish communication connections via mobile
Methods and apparatuses to receive a request from a mobile application identifying a callee and a communication reference, assign a call-in reference to the...
Method and arrangement in a digital subscriber line system
Transmitting and receiving arrangements and methods in a Digital Subscriber Line (DSL) system having a plurality of modems and vectored transmission capability....
Systems and methods for reducing audio noise
Various embodiments of systems and methods for reducing audio noise are disclosed. One or more sound components such as noise and network tone can be detected...
Content delivery during call idle time
Devices and methods are described that utilize call idle time. In some cases, a device includes an antenna, a baseband modem connected to the antenna, including...
Call setup from a circuit switched network to a terminal residing within a
packet switched network
A user with a terminal residing in a Circuit Switched (CS) telecommunication network calls a party having a terminal residing at a Packet Switched (PS)...
Multimedia network transposition
Methods and systems for routing multimedia traffic are described. A method may include receiving a communication originating from a user, transposing an alias...
Controller for the intelligent interconnection of two communication
networks, and method of use for same
A caller ID based call routing feature. A processing system in the public switched telephone network (PSTN) receives first identifying information for...
Method and system for telecommunication
Disclosed is a method for telecommunication using a system in which individual journal entries and/or voice mail messages for each user are stored. Each time a...
Methods and apparatus to audibly provide messages in a mobile device
Methods and apparatus to audibly provide messages in a mobile device at described. An example method includes determining that audio of a voicemail includes a...
Communication device for establishing automated call back using queues
A communication device is provided for enabling a user to establish an automated call back from a communication system, such as a call center, for example. A...
System, method and software program for enabling communications between
customer service agents and users of...
The present invention provides a system, method and software application for enabling a customer service agent to efficiently communicate with users of a...
Identifying information resources for contact center agents based on
Various embodiments of the invention provide methods, systems, and computer program products for determining a pattern for communications conducted between...
Intelligent automated agent and interactive voice response for a contact
A system for a contact center includes: a processor; an interactive voice response (IVR) node configured to engage in an incoming interaction from a customer to...
System and method for replacing hold-time with a call-back in a contact
System and method for handling a transaction between a waiting party and queuing party include an independent communication system (ICS) managing calls between...
Presentation of sponsored content on mobile device based on transaction
A system and method for positioning targeted sponsored content on a mobile communication facility, comprising (a) receiving data corresponding to a transaction...
System, method and apparatus for call screening
Techniques, systems, apparatuses and methods to better interdict or screen calls without disturbing the callee. The phone user can implement a warning for...
Identifying and filtering incoming telephone calls to enhance privacy
A method for filtering a telephone call is provided. The method may comprise receiving from a caller the telephone call directed to a communication device...
Muting and un-muting user devices
A device is configured to determine that the user device is participating in a conference call with a plurality of other user devices; determine that the user...
Multi-party conversation analyzer and logger
In one aspect, the present invention facilitates the investigation of networks of criminals, by gathering associations between phone numbers, the names of...
Monitoring voice over internet protocol (VoIP) quality during an ongoing
A method for calculating a mean opinion score (MOS) during an ongoing Voice over Internet Protocol (VoIP) call is provided. The method may include determining a...
Real-time customer feedback
Described are embodiments for providing real time feedback during communication between a customer and a contact center agent to allow a bad customer experience...
Call log for a hand held communication device simultaneously displaying
most frequent and most recent...
A hand-held communication device including a display. A plurality of communication incidents of the communication device is logged. A ...
Driver electronic device automatic deactivation system and method
A system and method of automatically prevents a cellular telephone operated by a driver from receiving or transmitting text and email messages while driving a...
Automatic notification of potential emergency condition during travel
Systems and methods are disclosed for tracking the progress of a trip where a person or persons wish to have a third party automatically informed of a delayed...
Methods and apparatus notifying a user of the operating condition of a
remotely located household appliance
Sounds, alarms or other indications of conditions of potential interest that are produced by appliances and other household devices are detected by one or more...
Method and apparatus for providing an emotion-based user interface
An approach is provided for accessing services, applications, and content using an emotion-based user interface. Descriptors corresponding to an emotion of the...
Mobile terminal device, operation procedure communication system, and
operation communication method
An operation procedure communication system includes an information processing device for communicating an operation procedure and an information processing...
Identifying recorded call data segments of interest
A method and apparatus of processing a voice call are disclosed. One example method of operation may include recording at least a portion of a voice call, and...
Automatic device initialization and pairing
An example embodiment includes an automatic pairing system. The automatic pairing system includes a vehicle initialization module, a vehicle pairing module, and...
Ergonomic tubular anechoic chambers for use with a communication device
and related methods
Disclosed, in general, are devices that provide a substantially sound-tight chamber over a sound source while absorbing fields of sounds from the sound source....
Speaker back cavity
An apparatus including a sound transducer; and a housing having the sound transducer connected thereto. The housing forms a substantially sealed air space back...
Voice control module for mobile instruments
A mobile device includes a pressure sensor, a light sensor, a microphone, and a microphone cover. The mobile device is configured to power on upon one or more...