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Scanner option assembly for an image forming device
A scanner option assembly for an image forming device. The scanner option assembly comprises a housing removably attachable to a bottom of the image forming...
Image forming apparatus having electrical unit projecting from top surface
An image forming apparatus includes an apparatus body, an image forming portion contained within the apparatus body, a control board controlling the image...
Image processing apparatus, image processing method, and non-transitory
computer readable recording medium
An image processing apparatus includes an image storage unit that stores a plurality images having supplementary information respectively, an image analysis...
Operation console, control method thereof and image forming apparatus
In an operation unit, a display panel displays a two-sided copy setting screen image including a still image display area on which a plurality of software keys...
Systems and methods for establishing mobile user proximity via active
The present invention generally relates to systems and methods for ensuring proximity between a first, e.g., mobile device, such as a smart phone, and a second,...
Apparatus usage management system and method
An information processor includes a reception part configured to receive user identification information identifying a user from an apparatus that causes the...
Image forming apparatus and screen operation method
Provided is an image forming apparatus mainly including a recognition part, a first determination part, and a second determination part. The recognition part...
Information processing apparatus and control method of the information
The present invention is directed to an information processing apparatus in which a waiting time for waiting image data in the information processing apparatus...
Image processing device and image processing system
An image processing device is provided that includes an establishment unit configured to establish a first connection with a first information processing...
Information processing apparatus information processing method, and
computer-readable storage medium for...
Registration is performed so as to allow an information processing apparatus to use predetermined processing of a predetermined device. The registration state...
Image processing device and image forming apparatus
An image processing device includes an acquisition unit and an image processing unit. The image processing unit makes a similarity determination for each of...
Method for tracking theme-based digital assets for clients engaged in
image-based project creation through an...
A system rendering theme-based digital assets used in creating and editing image and or text-based projects searchable through a graphics user interface (GUI)...
Apparatus, control method and program thereof, and external apparatus
A monitoring camera can make communication with a client apparatus through an IP network. The monitoring camera includes an image capturing unit that captures...
Method and apparatus for inspecting scanning beam of scanning optical
A scanning optical system manufacturing method includes receiving a scanning beam, emitted from a scanning unit including an incident optical system and a...
Advertisements in controlled-environment communication systems using
tablet computing devices
A tablet computing device and controlled-environment communications processing system implemented process calls for the tablet requesting, via the...
Systems and methods for matching call detail records for the same
communication generated by different elements...
Call detail records (CDRs) that are generated by different elements of an IP telephony system in connection with the same communication can be matched to one...
Prioritization of emergency calls
Systems and methods to prioritize emergency calls being placed to an emergency call center are based on geographical information, context information, and/or...
Method using array microphone to cancel echo
A method using an may microphone to cancel echo applies to a sound receiving system and comprises steps: an array microphone receiving a sound source and...
Echo canceller for VOIP networks
An echo canceller for an IP network includes an adaptive filter that models the echo path and generates an estimate of the echo signal from a receiving input...
Systems and methods for installing IP phones
An Internet protocol (IP) phone is installed in a private branch exchange (PBX) system without a user having to manually correlate the phone's media access...
Data redirection system and method using internet protocol private branch
A multimedia redirection system and method using an IP PBX are provided. The PBX system allocates at least one channel for multimedia data transmission between...
Communication device, method, and program
Disclosed is a communication device including a first communication part, a calling processing part, and a second communication part. The first communication...
Methods and apparatus implementing a telephony terminal for connecting a telephone to a data network. In one implementation, a telephony system includes: a...
Clustering of audio streams in a 2D / 3D conference scene
The present document relates to methods and systems for setting up and managing two-dimensional or three-dimensional scenes for audio conferences. A conference...
Controlling conference calls
Embodiments of the present invention provide a method and system for determining participants for a conference call where the participants may be selected based...
Service request routing using passive skill certification
In a data processing system coupled for communication to a plurality of agent terminals, a message is received indicating that an agent associated with the...
Methods and systems for assigning priority to incoming message from
What is disclosed is a customer relationship management system to help customer care agents prioritize a response to an incoming message. Historical...
Location-based call initiation
An apparatus has a processor and a memory, the memory storing instructions that when executed by the processor, cause the processor to schedule a communication...
Systems and methods for an omni-channel routing broker
Omni-channel routing broker technology is usable to improve the experience for customers and for workers using service channels, especially for very large...
Customer service call processing and support agent access application
Disclosed are a method and apparatus of receiving and processing customer support calls. The calls may be initiated from a mobile/wireless device via a call...
Providing compliance enforcement for manually dialed wireless numbers in a
Systems and methods are disclosed for originating a call to a wireless number by a contact center while enforcing various compliance requirements. In one...
System for facilitating loosely configured service worker groups in a
dynamic call center environment
A system for soliciting and activating one or more groups of workers to service contact center business includes an interface accessible to the one or more...
Next best action method and system
The Next Best Action (NBA) management system and method is a real time decision solution usable in multiple industries, including Telco industry. The NBA system...
Merging multiple emergency calls and information therefrom at emergency
Public safety access points (PSAP), such as 911 and e911 service providers, are often overwhelmed with information coming from a number of callers. As part of...
Prediction interactive vocla response
A method for responding to calls in an Interactive Voice Response system (IVR) of an organization, the method comprising receiving in an IVR a call from a...
Automated traversal of interactive voice response systems
Methods and apparatuses for interactive voice response system traversal are disclosed. In one example, a user selectable dialer is created including a dial...
Unified method and apparatus to simplify telephone area code dialing
A computerized method and related system and software for simplifying telephonic calling, comprising: designating a default destination area code; the user...
Method and system for providing dynamic speed-dial list
Methods are provided for managing communications over a communications routing network. A data store is maintained of records of communications links...
Inbound calls to intelligent controlled-environment facility resident
media and/or communications devices
Inbound call processing systems and methods for processing inbound calls to controlled-environment facility resident media and/or communications devices employ...
Apparatus and method for providing additional information by using caller
A method and apparatus for providing additional information in response to reception of an incoming call in a portable device are provided. The method includes...
Systems and methods for providing selectable options to a calling party
A communication is supplemented. An initiated communication directed to a unique communication destination address assigned to a receiving party is received...
System and method for high-quality call recording in a high-availability
System and method to improve quality of a high-availability recording of a media stream, the method including: recording the media stream by at least a first...
Diagnostic methods for twisted pair telephone lines based on line data
Methods and systems for twisted pair telephone line diagnostics based on patterns of line data occurring over time. An observed data distribution is classified...
Mobile device with side by side multitasking and applications
The cellular telephones/mobile devices of the present invention may be configured with multiple general purpose and special purpose processors to perform a...
Mobile terminal and controlling method thereof
A mobile terminal including a touchscreen configured to output at least one display object; a wireless communication unit configured to transceive data with at...
Notifications with custom user interface
Notifications for an accessory device are received at a mobile companion device. The notifications are directed to a notification processing application of the...
A control device of an information terminal of the present invention determines whether one specified operation among multiple specified operations to an input...
Mobile information processing apparatus
A mobile information communication apparatus includes a data processing device for sending plotting command/data to a display control device that controls the...
Mobile terminal and method of displaying image using the same
The present invention provides a mobile terminal and a method of displaying an image using the same. A method of displaying an image includes connecting a...
Notifications on a user device based on activity detected by an activity
A method for generating a notification on a mobile device is provided, including the following method operations: establishing a wireless connection between the...