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Patent # Description
US-9,531,892 Image processing system, portable terminal apparatus, file processing method, and recording medium
An image processing system includes an image processing apparatus and a portable terminal apparatus. The image processing apparatus includes: a first USB...
US-9,531,891 Printer identification and setting control program and information processing apparatus implementing the...
An information processing apparatus includes a generation unit configured to generate identification information unique to each logical printer, a storage unit...
US-9,531,890 Communication device, imaging system, and server
A communication device includes: a first communication unit that performs at least communications of image data with a first external device in a first...
US-9,531,889 Media stiffness sensor assembly for an imaging device
A media stiffness sensor assembly for an imaging device. The assembly comprises a translation mechanism coupled to a contact member, a drive mechanism coupled...
US-9,531,888 Intelligent ringer in smartphones
Various systems and methods for an intelligent ringer in smartphones are described herein. A system for implementing intelligent notifications includes a...
US-9,531,887 Conformity analysis system for analyzing conformity to restrictions on the use of a wireless communication device
A wireless communication device displays an icon for an application and stores a data restriction for the application. The wireless communication device...
US-9,531,886 Routing tree enhancements based on real time performance statistics
A call path score that utilizes real time network statistics, sourced from carriers and the public domain that may be provided to LCR and SCPs to determine the...
US-9,531,885 Apparatus, system, and method for visualizing telecommunications resources
Aspects of the present disclosure involve systems, methods, computer program products, for obtaining information concerning a telecommunications network from...
US-9,531,884 Stereo echo suppressing device, echo suppressing device, stereo echo suppressing method, and non-transitory...
According to the embodiment of the present invention, the stereo echo suppressing device that suppresses an acoustic echo signal based on a near-end input...
US-9,531,883 Providing an announcement for a multiparty communication session
Providing an announcement for a multiparty communication session involves establishing a communication session between at least two endpoints. A request to add...
US-9,531,882 Methods and systems for confirming message delivery
Methods and systems for processing messages and providing notifications regarding the same are described. An optional embodiment includes a telecommunications...
US-9,531,881 Forecasting and scheduling campaigns involving sending outbound communications that generate inbound communications
Various embodiments of the invention provide methods, systems, and computer program products for generating a roster template used in scheduling agent resources...
US-9,531,880 Optimization in workforce management using work assignment engine data
Contact centers strive to match the demands and preferences of their customers with the skills and abilities of the agents who process work items associated...
US-9,531,879 Networked contact center user interface approach
This document is directed to, among other things, communication systems involving networked contact center interfaces. One example method includes presenting a...
US-9,531,878 System and method for access number distribution in a contact center
Embodiments of the present invention are directed to a system and method for processing interaction requests from a customer. A computer system receives over a...
US-9,531,877 Pacing outbound communications that generate inbound communications
Various embodiments of the invention provide methods, systems, and computer program products for pacing outbound communications that generate inbound...
US-9,531,876 Contact center replay
Contact centers often record customer-agent communications for training, quality control, and other purposes. Supervisors often contribute to the communications...
US-9,531,875 Using graphical text analysis to facilitate communication between customers and customer service representatives
Embodiments relate to facilitating communications between customers and customer service representatives. A method for facilitating communications between...
US-9,531,874 Method for establishing a callback telecommunication connection
The invention concerns a method for establishing a telecommunication connection between a calling subscriber (1) and a target subscriber (5), in which a calling...
US-9,531,873 System, method and apparatus for classifying communications in a communications system
The present invention provides a system, method and apparatus for automatically classifying voice communications, such as voice messages and phone calls in...
US-9,531,872 Communication apparatus for providing an indication about a missed call, and method thereof
A communication apparatus for providing an indication about a missed telephone call. The apparatus includes receiving means for receiving an incoming call, a...
US-9,531,871 Electronic device and method for extracting incoming/outgoing information and managing contacts
A method and electronic device for extracting incoming/outgoing information and managing contacts are provided. The method includes determining whether a...
US-9,531,870 Method for providing custom ring-back tones
A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced...
US-9,531,869 Providing context information during voice communications between mobile devices, such as providing visual media
A system and method for providing context information along with a voice call is disclosed. In some examples, a calling device receives context information from...
US-9,531,868 Methods and systems for authenticating a user on a call
Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated...
US-9,531,867 Methods and systems for determining a voice quality score for a mobile telephone
An exemplary method includes a voice quality assessment system receiving, from a mobile telephone operating on a mobile network, a test record that includes...
US-9,531,866 Mitigation of disconnect events in vectoring based DSL systems
There is provided mitigation of disconnect events in a vectoring based digital subscriber line, DSL, system. A method performed by a digital subscriber line...
US-9,531,865 Hacker-resistant denial of wireless device operation in restricted areas
A system for restricting operation of wireless devices, for example cell phones, comprises a controller and a plurality of sensors. The system restricts device...
US-9,531,864 Customized hardware selection for a mobile phone
A method of customizing hardware by an end user for a mobile phone is provided. The method includes receiving from an end-user a selection of a mobile phone...
US-9,531,863 System and method for gesture-based management
A system includes a first mobile device configured to initiate communication with at least one other mobile device. The first mobile device includes a status...
US-9,531,862 Contextual linking module with interactive intelligent agent for managing communications with contacts and...
A system to optimize a user's messaging by having a mechanism to recommend that a user utilizes an alternative communication channel. The invention relates to...
US-9,531,861 Smart phone having emergency call button
A smart phone having an emergency call button includes an emergency button which is provided on a rear surface of the smart phone so as not to protrude from the...
US-9,531,860 Method of operating mobile terminal for controlling washing machine
The present invention relates to a mobile terminal capable of displaying recommended washing machine operation information to control a washing machine, a...
US-9,531,859 Wristbands, methods for controlling a wristband, and computer readable media
According to various embodiments, a wristband may be provided. The wristband may include: a receiver configured to receive data; a first display; a second...
US-9,531,858 Methods of responding to an orientation or motion of a portable electronic device, and related devices
A method of responding to an orientation or motion of a portable electronic device may include receiving a plurality of commands at the portable electronic...
US-9,531,857 Cordless telephone equipment, cordless telephone system, and cordless telephone communication method
Cordless telephone equipment includes a portable unit and a base unit. The base unit includes: a portable unit control section controlling a communication...
US-9,531,856 Mobile terminal and method for protecting against mistaken dialing
A mobile terminal and a mistaken dialing preventing method thereof are provided. The mistaken dialing preventing method is based on a mobile terminal comprising...
US-9,531,855 System and method of arbitrating audio source streamed by mobile applications
A system for attenuating vehicle audio for mobile application audible statements, the system comprising a vehicle computing system having one or more processors...
US-9,531,854 Playing local device information over a telephone connection
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for playing local device information over a telephone...
US-9,531,853 Electronic module and electronic device
An electronic device including a rear cover, a transparent front cover, a first electronic element, a second electronic element, a conductive tape, and an...
US-9,531,852 Wireless communication terminal
To achieve the above objectives, a wireless communication terminal of the present invention comprises: a case having a bent hole formed in one side thereof; an...
US-9,531,851 Modular adjusting device, in particular for RF devices
An improved modular adjusting device, in particular for RF devices, is distinguished, inter alia, by the following features: --having at least one transmission...
US-9,531,850 Inter-domain service function chaining
In one embodiment, a method includes receiving a packet in a service function chain at a network device located at a border of a first administrative domain,...
US-9,531,849 Method of splitting a packet into individual layers for modification and intelligently stitching layers back...
Embodiments of the apparatus for modifying packet headers relate to pointer structure for splitting a packet into individual layers and for intelligently...
US-9,531,848 Method of using generic modification instructions to enable flexible modifications of packets and an apparatus...
Embodiments of the apparatus for modifying packet headers relate to programmable modifications of packets by applying commands to generalized protocol headers....
US-9,531,847 Skipping and parsing internet protocol version 6 (IPv6) extension headers to reach upper layer headers
Embodiments presented herein describe techniques for parsing an Internet Protocol version 6 frame and skipping extension headers of the frame. A configurable...
US-9,531,846 Reducing buffer usage for TCP proxy session based on delayed acknowledgement
Reducing buffer usage for a TCP proxy session between a client and a server by a service gateway includes: determining a first round trip time (RTT) for a...
US-9,531,845 Method and apparatus compatible with multi-version for storing wireless resource
This disclosure discloses a multi-version compatible method for storing radio resources. The method includes: receiving a Radio Resource Control (RRC) message...
US-9,531,844 Automatic internet connection sharing among related devices
Internet connection may come through a single host computer and sent to appliance computers, as in a laptop or camera. This application intends to automatically...
US-9,531,843 Channel coding optimized for low-latency data
An encoding system encodes 8-bit data and control characters into 10-bit symbols. The 10-bit symbols have odd parity such that a single bit error results in an...
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