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Image processing system, portable terminal apparatus, file processing
method, and recording medium
An image processing system includes an image processing apparatus and a portable terminal apparatus. The image processing apparatus includes: a first USB...
Printer identification and setting control program and information
processing apparatus implementing the...
An information processing apparatus includes a generation unit configured to generate identification information unique to each logical printer, a storage unit...
Communication device, imaging system, and server
A communication device includes: a first communication unit that performs at least communications of image data with a first external device in a first...
Media stiffness sensor assembly for an imaging device
A media stiffness sensor assembly for an imaging device. The assembly comprises a translation mechanism coupled to a contact member, a drive mechanism coupled...
Intelligent ringer in smartphones
Various systems and methods for an intelligent ringer in smartphones are described herein. A system for implementing intelligent notifications includes a...
Conformity analysis system for analyzing conformity to restrictions on the
use of a wireless communication device
A wireless communication device displays an icon for an application and stores a data restriction for the application. The wireless communication device...
Routing tree enhancements based on real time performance statistics
A call path score that utilizes real time network statistics, sourced from carriers and the public domain that may be provided to LCR and SCPs to determine the...
Apparatus, system, and method for visualizing telecommunications resources
Aspects of the present disclosure involve systems, methods, computer program products, for obtaining information concerning a telecommunications network from...
Stereo echo suppressing device, echo suppressing device, stereo echo
suppressing method, and non-transitory...
According to the embodiment of the present invention, the stereo echo suppressing device that suppresses an acoustic echo signal based on a near-end input...
Providing an announcement for a multiparty communication session
Providing an announcement for a multiparty communication session involves establishing a communication session between at least two endpoints. A request to add...
Methods and systems for confirming message delivery
Methods and systems for processing messages and providing notifications regarding the same are described. An optional embodiment includes a telecommunications...
Forecasting and scheduling campaigns involving sending outbound
communications that generate inbound communications
Various embodiments of the invention provide methods, systems, and computer program products for generating a roster template used in scheduling agent resources...
Optimization in workforce management using work assignment engine data
Contact centers strive to match the demands and preferences of their customers with the skills and abilities of the agents who process work items associated...
Networked contact center user interface approach
This document is directed to, among other things, communication systems involving networked contact center interfaces. One example method includes presenting a...
System and method for access number distribution in a contact center
Embodiments of the present invention are directed to a system and method for processing interaction requests from a customer. A computer system receives over a...
Pacing outbound communications that generate inbound communications
Various embodiments of the invention provide methods, systems, and computer program products for pacing outbound communications that generate inbound...
Contact center replay
Contact centers often record customer-agent communications for training, quality control, and other purposes. Supervisors often contribute to the communications...
Using graphical text analysis to facilitate communication between
customers and customer service representatives
Embodiments relate to facilitating communications between customers and customer service representatives. A method for facilitating communications between...
Method for establishing a callback telecommunication connection
The invention concerns a method for establishing a telecommunication connection between a calling subscriber (1) and a target subscriber (5), in which a calling...
System, method and apparatus for classifying communications in a
The present invention provides a system, method and apparatus for automatically classifying voice communications, such as voice messages and phone calls in...
Communication apparatus for providing an indication about a missed call,
and method thereof
A communication apparatus for providing an indication about a missed telephone call. The apparatus includes receiving means for receiving an incoming call, a...
Electronic device and method for extracting incoming/outgoing information
and managing contacts
A method and electronic device for extracting incoming/outgoing information and managing contacts are provided. The method includes determining whether a...
Method for providing custom ring-back tones
A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced...
Providing context information during voice communications between mobile
devices, such as providing visual media
A system and method for providing context information along with a voice call is disclosed. In some examples, a calling device receives context information from...
Methods and systems for authenticating a user on a call
Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated...
Methods and systems for determining a voice quality score for a mobile
An exemplary method includes a voice quality assessment system receiving, from a mobile telephone operating on a mobile network, a test record that includes...
Mitigation of disconnect events in vectoring based DSL systems
There is provided mitigation of disconnect events in a vectoring based digital subscriber line, DSL, system. A method performed by a digital subscriber line...
Hacker-resistant denial of wireless device operation in restricted areas
A system for restricting operation of wireless devices, for example cell phones, comprises a controller and a plurality of sensors. The system restricts device...
Customized hardware selection for a mobile phone
A method of customizing hardware by an end user for a mobile phone is provided. The method includes receiving from an end-user a selection of a mobile phone...
System and method for gesture-based management
A system includes a first mobile device configured to initiate communication with at least one other mobile device. The first mobile device includes a status...
Contextual linking module with interactive intelligent agent for managing
communications with contacts and...
A system to optimize a user's messaging by having a mechanism to recommend that a user utilizes an alternative communication channel. The invention relates to...
Smart phone having emergency call button
A smart phone having an emergency call button includes an emergency button which is provided on a rear surface of the smart phone so as not to protrude from the...
Method of operating mobile terminal for controlling washing machine
The present invention relates to a mobile terminal capable of displaying recommended washing machine operation information to control a washing machine, a...
Wristbands, methods for controlling a wristband, and computer readable
According to various embodiments, a wristband may be provided. The wristband may include: a receiver configured to receive data; a first display; a second...
Methods of responding to an orientation or motion of a portable electronic
device, and related devices
A method of responding to an orientation or motion of a portable electronic device may include receiving a plurality of commands at the portable electronic...
Cordless telephone equipment, cordless telephone system, and cordless
telephone communication method
Cordless telephone equipment includes a portable unit and a base unit. The base unit includes: a portable unit control section controlling a communication...
Mobile terminal and method for protecting against mistaken dialing
A mobile terminal and a mistaken dialing preventing method thereof are provided. The mistaken dialing preventing method is based on a mobile terminal comprising...
System and method of arbitrating audio source streamed by mobile
A system for attenuating vehicle audio for mobile application audible statements, the system comprising a vehicle computing system having one or more processors...
Playing local device information over a telephone connection
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for playing local device information over a telephone...
Electronic module and electronic device
An electronic device including a rear cover, a transparent front cover, a first electronic element, a second electronic element, a conductive tape, and an...
Wireless communication terminal
To achieve the above objectives, a wireless communication terminal of the present invention comprises: a case having a bent hole formed in one side thereof; an...
Modular adjusting device, in particular for RF devices
An improved modular adjusting device, in particular for RF devices, is distinguished, inter alia, by the following features: --having at least one transmission...
Inter-domain service function chaining
In one embodiment, a method includes receiving a packet in a service function chain at a network device located at a border of a first administrative domain,...
Method of splitting a packet into individual layers for modification and
intelligently stitching layers back...
Embodiments of the apparatus for modifying packet headers relate to pointer structure for splitting a packet into individual layers and for intelligently...
Method of using generic modification instructions to enable flexible
modifications of packets and an apparatus...
Embodiments of the apparatus for modifying packet headers relate to programmable modifications of packets by applying commands to generalized protocol headers....
Skipping and parsing internet protocol version 6 (IPv6) extension headers
to reach upper layer headers
Embodiments presented herein describe techniques for parsing an Internet Protocol version 6 frame and skipping extension headers of the frame. A configurable...
Reducing buffer usage for TCP proxy session based on delayed
Reducing buffer usage for a TCP proxy session between a client and a server by a service gateway includes: determining a first round trip time (RTT) for a...
Method and apparatus compatible with multi-version for storing wireless
This disclosure discloses a multi-version compatible method for storing radio resources. The method includes: receiving a Radio Resource Control (RRC) message...
Automatic internet connection sharing among related devices
Internet connection may come through a single host computer and sent to appliance computers, as in a laptop or camera. This application intends to automatically...
Channel coding optimized for low-latency data
An encoding system encodes 8-bit data and control characters into 10-bit symbols. The 10-bit symbols have odd parity such that a single bit error results in an...