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Patent # Description
US-9,723,164 Image reading device that determines size of document and image forming apparatus having the same
An image reading device includes a plate on which a document to be scanned is placed, a cover that is movable between an open position and a closed position at...
US-9,723,163 Arranging a group of images to be displayed on a displaying device of an information processing apparatus
There is provided a non-transitory computer readable medium storing instructions that, when executed by a processor of an information processing apparatus...
US-9,723,162 Image forming apparatus configured to predict an event based on resource information
An image forming apparatus includes: a schedule information generation unit that generates schedule information including an order of execution of received...
US-9,723,161 Apparatus, information processing system, information processing method, and information processing program for...
An apparatus connected to an information processing apparatus through a first network includes a receiving unit that receives identification information of a...
US-9,723,160 Sheet conveyor
A sheet conveyor includes: a sheet conveyor; a supporter including a movable guide and having a first and second end portions in a widthwise direction; and a...
US-9,723,159 RAW camera peripheral for handheld mobile unit
A handheld imaging device is described to provide high quality RAW image data to a smartphone, or similar handheld imaging device. The imaging device can have a...
US-9,723,158 Detection of process abnormalities in a media processing system
Sheet media jams are detected along a media transport path by one or more vibration sensors that capture mechanical movements of components along the path that...
US-9,723,157 Method and apparatus for content presentation in association with a telephone call
A method and apparatus are provided for presenting multimedia content to a caller and/or a called party in association with a telephone call. Content may be...
US-9,723,156 Apparatus and method for providing telecommunication services
Methods and apparatus of improving telecommunication network efficiency by increasing user device registration with and use of the network are disclosed....
US-9,723,155 Systems and method for offloading communication sessions to local network resources
Techniques described herein may be used to identify communication sessions (e.g., voice calls, video calls, etc.) that can be routed using local network...
US-9,723,154 System, smart device and method for apportioning smart device operations and costs
A system, smart device and method for apportioning costs of smart device operations between purposes. Operation information concerning operations performed by...
US-9,723,153 Methods and systems for call detail record generation for billing systems
A system and method for generating Call Detail Records (CDR) to optimize network usage notifications to a mobile device subscriber. The system and method can...
US-9,723,152 Nonlinear echo suppression
Presented is a method and associated system for suppression of linear and nonlinear echo. The method includes dividing an input signal into several frequency...
US-9,723,151 Optimized routing of interactions to contact center agents based on forecast agent availability and customer...
A system and method for routing interactions to contact center agents. The system is adapted to concurrently identify a plurality of interactions waiting to be...
US-9,723,150 Server for providing enhanced services to contact center agents
A technique is disclosed that enables a contact center to provide enhanced services to its agents. An agent server is interconnected with the automatic call...
US-9,723,149 Assistant redirection for customer service agent processing
A method and device for automatic digital customer service agent processing to automatically redirect to a correct channel for assistance. A method includes...
US-9,723,148 Systems and methods for predicting and proactively addressing customer interactions
The present application discloses systems and methods for systematically identifying situations, improving processes, and producing proactive, actionable...
US-9,723,147 Method and system for a scalable computer-telephony integration system
Methods, systems, apparatus, and non-transitory computer readable media are described for a scalable computer-telephony integration system. Various aspects may...
US-9,723,146 Systems and methods for representative credit predicated upon relationship development
Described herein are systems and methods for generating and ascribing credit to customer representatives for facilitating conversations between the customer and...
US-9,723,145 System and method for analysis and correlation of scoring and customer satisfaction
A system and method include a contact center to provide an interaction between a customer and agent. An analytics server connects with the contact center to...
US-9,723,144 Utilizing predictive models to improve predictive dialer pacing capabilities
Various embodiments of the invention provide methods, systems, and computer-program products for pacing outbound calls placed by a predictive dialer in a...
US-9,723,143 Methods and systems for automated business dialing
Systems and methods consistent with the invention relate to automated business and service dialing. According to one exemplary embodiment, a business dialing...
US-9,723,142 Call priority for mobile devices
Systems and method are provided for using a priority level for a call from a caller to a callee. The systems and methods involve presenting to the caller on a...
US-9,723,141 Mobile terminal and incoming screen display method thereof
Disclosed are a mobile terminal, and an incoming screen display method thereof. The mobile terminal comprises: a communication unit configured to perform a...
US-9,723,140 Communication system and information processing device
A communication system with a plurality of information processing terminals and an information processing device communicating with the information processing...
US-9,723,139 Method for establishing connection, method for installing corresponding remote assistance communication, and a...
A method for establishing connection is provided. The method includes following steps. A call is established between a first mobile device and a second mobile...
US-9,723,138 System and method for implementing multimedia calling line identification presentation service
From one perspective, an apparatus receives a request for a calling terminal device to initiate a session with a called terminal device. Based on the request,...
US-9,723,137 System and method for implementing multimedia calling line identification presentation service
Implementing a multimedia calling line identification presentation service. A multimedia resource notification module obtains a storage address of a multimedia...
US-9,723,136 Playing a personalized prerecorded audio of a call recipient to the call recipient to authenticate a telephone...
An audio segment recorded by an individual is stored in a computational device controlled by an entity, where the computational device is coupled to a telephony...
US-9,723,135 Method for handling a call, software product, and device
A method for handling calls to be moved within a system having an unmonitored domain and a monitored domain can include the step of upon first arrival of a call...
US-9,723,134 Reduction in network congestion
A system, method and non-transitory computer readable storage medium comprising instructions that when read by a processor perform receiving a telephony...
US-9,723,133 Dialing a wireless telephone number determined to be obsolete using an autodialer in a contact center
A contact center dialing a telephone number to a destination party, such as a debtor, may discover that the number is subject to a prohibition of being...
US-9,723,132 Usage based authentication system
A mechanism for providing additional layer of security to the already existing and authentication mechanism available on a mobile device is provided. According...
US-9,723,131 Mobile device security
Techniques for providing friction-free transactions using geolocation and user identifiers are described herein. These techniques may ascertain a user's...
US-9,723,130 Unified communications system and method
A unified communications system enables a user to simultaneously manage real time voice communication with background audio streams such as a music. In one...
US-9,723,129 Voice call establishing method and apparatus
The present invention relates to a voice call establishing method and apparatus. The method includes: receiving a voice call request, and generating an internal...
US-9,723,128 System and method for providing profile enhancement using scheduling information
A system and method of enhancing a profile of a portable device. The system and method includes defining an event type in a scheduling tool and scheduling a...
US-9,723,127 Emoticon scripture system
A system for the delivery of scriptures that includes: a plurality of images stored in a database; at least one scripture associated with each image, wherein...
US-9,723,126 Methods and systems for recalling second party interactions with mobile devices
Systems and methods are presented for identifying individuals through facial recognition, voice recognition, or the like, recalling past recorded conversations...
US-9,723,125 Offline voicemail
A method for accessing offline voicemail messages within a mobile messaging application may be provided. First, a voice mail message may be received and the...
US-9,723,124 Mobile terminal and controlling method thereof
A mobile terminal and controlling method thereof are disclosed, by which image data of a counterpart having triggered an event can be displayed. The present...
US-9,723,123 Multi-screen control method and device supporting multiple window applications
A method of controlling an application of a smart device, by the smart device, is provided. The method includes generating a composition window by compositing...
US-9,723,122 Protective cases with integrated electronics
A protective case for a wireless electronics device includes one or more output devices integrated with or bonded to the protective case, from which a...
US-9,723,121 Multiple devices ringing coordination
A method includes accessing, at a first user device, an application that coordinates ringing of multiple user devices registered to a smart phone number that...
US-9,723,120 Electronic device, screen control method, and additional display program
According to another aspect, a mobile electronic device includes a display unit and a control unit. The display unit displays thereon additional information...
US-9,723,119 Reduction of haptic noise feedback in system
An information handling system has a haptic generation module to generate haptic effects including haptic noise and a haptic noise reduction module. The haptic...
US-9,723,118 Method of identifying contacts for initiating a communication using speech recognition
A method of initiating a communication using speech recognition on a mobile wireless communication device. Voice input is parsed using speech recognition to...
US-9,723,117 Virtual reality viewer and input mechanism
The present invention concerns virtual reality viewers for use with touchscreen enabled mobile devices. The virtual reality viewer comprises: a housing...
US-9,723,116 Restraining system for handheld electronic devices
A case-strap system for Handheld Electronic Devices having a case with direct or indirect attachments to receive a handheld electronic device, a strap directly...
US-9,723,115 Magnification system
A magnification system includes an electronic device that has a display. The display may display an image. A case is provided and the case has the electronic...
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