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Patent # Description
US-9,992,358 Pull print system
A pull print system includes a printing apparatus (MFP) that executes a print job, a pull print server that spools the print job to be executed as a pull print...
US-9,992,357 Authentication of a print request
Examples disclosed herein provide methods and systems for the authentication of a print request. As an example, an email service associated with an enterprise...
US-9,992,356 Image-outputting apparatus for outputting notification image sent from server
An image-outputting apparatus includes a network interface, a storage, an output unit for outputting images, a user interface for receiving user operations...
US-9,992,355 Diagnostic apparatus, diagnostic system, and non-transitory computer readable medium
A diagnostic apparatus includes an acquiring unit that acquires sound information; a first analysis unit that performs a frequency analysis of the sound...
US-9,992,354 Media reflectance identifiers
In one embodiment, a stated reflectance identifier for a media to be printed on during fulfillment of a print job is received. Utilizing an optical sensor and...
US-9,992,353 Reverse power feed system
A the network-side distribution point in a telecommunications network includes an input measurement function which monitors the total power delivered to the...
US-9,992,352 Toll-free telecommunications and data management platform
A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting...
US-9,992,351 Recharging method for virtual identity module, and device
Embodiments of the present disclosure provide a recharging method for a virtual identity module, and a device. A first recharge request that is sent by user...
US-9,992,350 Enhanced redirection handling from policy server
Systems and methods are disclosed for directing a mobile device user with insufficient mobile credit to secondary pay sites. A PCRF receives a request from a...
US-9,992,349 Policy control method and system, and relevant apparatus
The present invention discloses a policy control method and system, and a relevant apparatus. The method includes: receiving, by a policy decision apparatus, a...
US-9,992,348 System and method for establishing a call on a packet network
A method for establishing a call over a packet network may include receiving a call request on a packet network from an originating call device. Status one or...
US-9,992,347 Method and apparatus for managing conference calls
A system that incorporates teachings of the present disclosure may include, for example, a communication device having a controller to retrieve from an address...
US-9,992,346 Temporary user associations based on call state
A system for temporary user association based on call state, comprising: a communication device; a call state engine; and a user association service. The...
US-9,992,345 Performing automated event services to registered end users
A method and apparatus are disclosed of transmitting live event notification information to a user device. One example method may include retrieving event user...
US-9,992,344 System and method for selective voicemail transcription
Disclosed herein are systems, methods, and non-transitory computer-readable storage media for selectively transcribing messages. Five general approaches are...
US-9,992,343 Text translation of an audio recording during recording capture
Various embodiments provide real-time translation of a voicemail into a readable format as the voicemail is being recorded. In some cases, a system server...
US-9,992,342 System for providing remote expertise
Expertise, such as foreign language interpretation, is delivered to requestors by an expertise-provisioning system that brokers requests between the requestors...
US-9,992,341 System and method for managing customer interactions for contact center based on agent proximity
In a method for managing customer interactions for a customer contact center, the method includes: receiving, by a processor, information on an interaction to...
US-9,992,340 Communication system for establishing automated call back using queues
A communication device is provided for enabling a user to establish an automated call back from a communication system, such as a call center, for example. A...
US-9,992,339 Securely and efficiently transferring sensitive information via a telephone
An apparatus includes a communications module that establishes a verbal communication between a customer service representative of a company and a customer...
US-9,992,338 System and method for anticipating user interaction in a customer contact center
A method for preloading a user interface, the method comprising: anticipating, by a processor, an interaction with a customer of a customer contact center;...
US-9,992,337 Securely and efficiently transferring sensitive information via a telephone
An apparatus includes a communications module that establishes a telephonic connection between a customer service representative of a company and a customer...
US-9,992,336 System for analyzing interactions and reporting analytic results to human operated and system interfaces in...
A computerized system for advising one communicant in electronic communication between two or more communicants has apparatus monitoring and recording...
US-9,992,335 Caller assistance system
Techniques and technologies for caller assistance systems are described. In at least some embodiments, a system comprises: a processing component; and a caller...
US-9,992,334 Multi-modal customer care system
Customer service and/or care providers generally have multiple communications channels (i.e., modes of communications, such as an Internet webpage, live agent...
US-9,992,333 Emergency mobile notification handling
Methods for operating a call center. In one example implementation, a call center maintains personal profiles of a number of clients of a service provided by...
US-9,992,332 System, method and computer program product for service call identification
A method, system, and computer program product, include determining whether a service receiver has authorized a request for registration and upon the service...
US-9,992,331 Continuous call recording
In order to allow for redundant call recording, a first message is received by a first media recorder indicating that a second media recorder is recording a...
US-9,992,330 Conference functionality between inmates and multiple approved parties in controlled environment
A conference call management system and a method for operating the management system in a controlled environment are disclosed. The conference call management...
US-9,992,329 Communication apparatus, control method for communication apparatus, and storage medium
A communication apparatus, which captures a line in response to an off-hook operation, includes a first adjustment unit, a detection unit, and a second...
US-9,992,328 Tracking driving without mobile phone distraction
A mobile communication device has a plurality of modes, including a normal mode and a driving mode. In the driving mode, one or more features of said device are...
US-9,992,327 Interaction lock mode for mobile devices
A user of a mobile device selects data to be shared with other users and engages a lock button installed on the mobile device. As a result of engaging the lock...
US-9,992,326 Out of the box experience (OOBE) country choice using Wi-Fi layer transmission
Embodiments of the disclosure are directed to methods and systems for determining the language presented by a mobile communication device operable for use in a...
US-9,992,325 Mobile electronic device, control method, and computer program
A mobile electronic device according to an embodiment includes an annunciator that performs notification about an event, and a controller that causes the...
US-9,992,324 Mobile electronic device, control method, and non-transitory storage medium
A mobile electronic device (e.g., a mobile phone) includes a sensor and at least one controller. The controller performs a control base on a detection result...
US-9,992,323 Activity information sharing method and apparatus
A real-time activity information sharing method performed at a user terminal include: invoking, by the user terminal, an activity tracking application running...
US-9,992,322 Method of enabling digital music content to be downloaded to and used on a portable wireless computing device
The invention enables digital music content to be downloaded to and used on a portable wireless computing device. An application running on the wireless device...
US-9,992,321 Mobile terminal with a built-in voice message searching function and corresponding searching method
A mobile terminal with a built-in voice message searching function includes: a voice recording module configured to record a voice searching signal from a user...
US-9,992,320 Simplified control input to a mobile device
A method of operating a mobile device includes receiving, from a motion sensor, motion information indicative of mobile device motion, recognizing a motion...
US-9,992,319 Method of outputting screens from server and client devices in performing mirrorlink
A method of communicating between an in-vehicle infotainment (IVI) device in a vehicle and a mobile terminal. The method includes receiving, via a communication...
US-9,992,318 Storing messages
A computer-implemented method to store messages is disclosed. The method may include obtaining a minimum message length for stored messages. The minimum message...
US-9,992,317 System and method of facilitating communication between a mobile device and vehicle computer system
A vehicle computer system comprising a wireless transceiver configured to communicate with a mobile device. The vehicle computer system further includes a...
US-9,992,316 Interactive networked headphones
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for connecting an interactive wearable device with a network....
US-9,992,314 Automatic device mode switching
Techniques are described for automatic device mode switching. In an implementation an electronic device provides a variety of functionality through multiple...
US-9,992,313 Electronic device
An electronic device 1 includes: a panel 10; a housing 60 holding the panel 10; and a piezoelectric element 30 attached to the panel 10, wherein the deformation...
US-9,992,312 Mobile device
A mobile device includes a speaker element and an antenna element. The speaker element includes a conductive portion and a nonconductive portion. The...
US-9,992,311 Correct port identification in a network host connection
A mechanism is provided for correct port identification in a network host connection. A registry is created for a network host of a set of ports on the network...
US-9,992,310 Multi-hop Wan MACsec over IP
An egress frame processing method, an Ethernet frame is received. Information defining an Internet Protocol (IP) tunnel between the network device and a peer...
US-9,992,309 Communication device and communication method
In general, according to one embodiment, a communication device conducts connection type data communications. The device includes an application configured to...
US-9,992,308 Historical summarization in a process control environment
A system for displaying statistical data in a process control environment. A client device connects, via a network, to a historian connection module, and...
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