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Patent # Description
US-1,014,2512 Server device, image printing device, and moving-image data delivery system
A server device transmits picture image data to an image printing device, and transmits, to a portable terminal, moving image data corresponding to the picture...
US-1,014,2511 Billing system, image forming system, control method of billing system, and control program of billing system
A billing system used together with an image forming apparatus for forming an image on a sheet and discharging the sheet includes: a counting unit for counting,...
US-1,014,2510 Print control apparatus and control method thereof
This invention provides a technique which allows the user to select whether or not to make print settings without any special operation such as key operations...
US-1,014,2509 Scanning device providing even sets of data for typesetting and outputting and image forming system using such...
A scanning device comprises a scan assembly, a control processor and an output interface. The scan assembly comprises two scanner modules for scanning front and...
US-1,014,2508 Battery-powered printer, POS system, and method for printing with battery-powered printer
A battery-powered printer includes a printing head that has a plurality of heat generating elements arranged along a direction orthogonal to a transport...
US-1,014,2507 Information processing apparatus and non-transitory computer readable recording medium
An information processing apparatus includes: a management system that detects a user operation and acquires information input by the operation as data to be...
US-1,014,2506 Information processing apparatus and information processing method
An information processing apparatus includes a storage device, a generating circuit, and an initialization circuit. The storage device stores control device...
US-1,014,2505 Multi-function printer
A multi-function printer comprises: a printer engine unit having a function of switching the mode of the multi-function printer from a print mode to a...
US-1,014,2504 Image forming apparatus
An image forming apparatus includes a feed tray having a placement surface on which a sheet is placed. The feed tray includes a fixed table, an extension table,...
US-1,014,2503 Image reading apparatus
A feed detection unit which detects a document which is fed is provided at a position between a pinching position at which a feed roller and a frictional force...
US-1,014,2502 Image reading apparatus and image forming apparatus including storage which stores information relating to...
In a case where a user places a document placed on a document positioning glass plate without sufficiently opening an automatic document feeding device, sheet...
US-1,014,2501 Image processing apparatus, method for controlling the same, and storage medium
A multifunction peripheral (MFP) acquires a display setting of an operation unit in the MFP, which is associated with a user at a client terminal, when accessed...
US-1,014,2500 Information processing apparatus that performs two separate and different search operations for a device,...
A device that is in a state of preparing for connection with a network is searched for (first search), and a device that is already connected to the network is...
US-1,014,2499 Document distribution system, document distribution apparatus, information processing method, and storage medium
A sample image and a folder name of a selected saving destination folder are obtained, and character recognition processing is performed on the sample image to...
US-1,014,2498 Image forming system, information processing apparatus, and information processing method
An image forming system includes one or more image forming apparatuses and an information processing apparatus connected to the one or more image forming...
US-1,014,2497 Image printing system, method in image processing apparatus, and storage medium
It is made possible to print an image stored in an image processing apparatus by a printing apparatus without requiring a complicated operation. By a printing...
US-1,014,2496 Mobile device image capture and image modification including filters, superimposing and geofenced comments in...
A camera may capture real world content which may be displayed in a mobile device or glasses. This content may be modified in real time. The image capture of...
US-1,014,2495 Method and apparatus for simplified device data collection
A system and method for managed device data collection includes a data collector controller for control of monitoring activity of networked multifunction...
US-1,014,2493 Online charging system (OCS) controlled media policy
A method of communication comprising the steps of: requesting at least one service having a plurality of parts; determining if said at least one service can be...
US-1,014,2492 Managing network data consumption of applications on cellular computer networks on one or more server computers
Computer systems and methods for managing network data consumption between a client computer and one or more server computers. A computer system comprising: a...
US-1,014,2491 Support system for cellular based resource sharing service
A system, method and program product for implementing a cellular resource sharing support system. A system is disclosed that includes: a behavior analysis...
US-1,014,2490 Method and apparatus for improving service efficiency in wireless communication system
Disclosed are a method and an apparatus for selecting a domain for a voice call in a mobile communication network. A terminal, which uses VoLTE, receives, from...
US-1,014,2489 Digital subscriber line profile selection method and apparatus
An Initial Profile Application Apparatus (IPAA) is operable to apply an initial profile to a modem pair connection system, the modem pair connection system...
US-1,014,2488 Techniques to extend a doorbell chime
Methods, systems, and devices for security and/or automation systems are described. In some embodiments, the methods may include detecting an input at a...
US-1,014,2487 Personalized reminders
Personalized reminder notifications are provided regarding communication-related events. The reminders correspond to missed communications or events unaddressed...
US-1,014,2486 Transparent contact transfer system
A centralized system is provided for managing customer contacts in a customer service center and transferring those contacts between agents in a transparent...
US-1,014,2485 Conference call mute management
A device receives call data associated with a conference call between a plurality of users. The call data includes at least two of: data identifying each of the...
US-1,014,2484 Nearby talker obscuring, duplicate dialogue amelioration and automatic muting of acoustically proximate...
In an audio conferencing environment, including multiple users participating by means of a series of associated audio input devices for the provision of audio...
US-1,014,2483 Technologies for dynamic audio communication adjustment
Technologies for adaptive audio communications include a telecommunications device configured to collect session data of a communication session that includes...
US-1,014,2482 Method and apparatus for providing ambient social telephony
A method, non-transitory computer readable medium and apparatus for providing a communications service in a communications network are disclosed. For example,...
US-1,014,2481 Voicemail transmission utilizing signals associated with radio band frequencies
A method for transferring information indicative of a voicemail to a recipient includes receiving a message via a voicemail system transmitted from a remote...
US-1,014,2480 Message storage
A messaging application receives a sequence of user-consumable messages directed to at least one destination user. The messages are stored in non-volatile...
US-1,014,2479 Call mapping systems and methods using variance algorithm (VA) and/or distribution compensation
Method, system and program product, comprising obtaining agent performance data; ranking, agents based the agent performance data; dividing agents into agent...
US-1,014,2478 Techniques for behavioral pairing model evaluation in a contact center system
Techniques for behavioral pairing model evaluation in a contact center system are disclosed. In one particular embodiment, the techniques may be realized as a...
US-1,014,2477 System and method for social message classification based on influence
A method for prioritizing processing of interactions at a contact center, the method including: identifying an interaction to be prioritized for processing;...
US-1,014,2476 Call reconnection
In various embodiments, a call is received at a call center system from a client device of a caller. Caller connection logic, automatically connects the client...
US-1,014,2475 Customer journey management
Systems and methods of managing customer journeys are implemented using one or more processors in a computing system. Each journey may comprise a succession of...
US-1,014,2474 Computer-implemented system and method for facilitating interactions via automatic agent responses
A computer-implemented system and method for facilitating interactions via automatic agent responses is provided. Communication during an interaction between a...
US-1,014,2473 Techniques for benchmarking performance in a contact center system
Techniques for benchmarking performance in a contact center system are disclosed. In one particular embodiment, the techniques may be realized as a method for...
US-1,014,2472 Collection and analysis of audio during hold
Apparatus having corresponding methods comprise a microphone configured to produce audio; a hold control configured to select a connected selection or a hold...
US-1,014,2471 System and method for call progress detection
A contact center includes an outbound server to make a call to a callee and a media device. The media device receives an audio signal based on the call, to...
US-1,014,2470 ACD system, incoming-call order notification method, and non-transitory computer readable medium
In an ACD system according to the present disclosure, when an ACD apparatus having a function of automatically assigning incoming telephone calls for reception...
US-1,014,2469 Emergency 9-1-1 portal and application
A computer aided prioritization (CAP) system may receive, from the emergency event reporter device, an emergency event including a priority selected from a set...
US-1,014,2468 Methods and systems for customizing interactive voice response calls
Methods and systems described in this disclosure allow customers to personalize their phone experience when calling into an organization. In some embodiments,...
US-1,014,2467 Method and system for managing telecommunications
Methods and systems are disclosed that allow entities to set up and send targeted calls and other communications over a network.
US-1,014,2466 Systems and methods for special called number call handling
Systems and methods which provide enhanced call handling for special called numbers, such as emergency dispatch numbers, are disclosed. An enhanced call...
US-1,014,2465 Providing sender identification information
An apparatus for providing sender identification information of the communication event on a display is described. In an embodiment the apparatus receives a...
US-1,014,2464 Systems and methods for authenticating a caller
Methods and systems described in this disclosure receive a call from a caller, generate a first session through a first channel associated with the caller when...
US-1,014,2463 Method and apparatus for threat identification through analysis of communications signaling, events, and...
Aspects of the invention determining a threat score of a call traversing a telecommunications network by leveraging the signaling used to originate, propagate...
US-1,014,2462 Controlled-environment facility resident communication detection
Systems and methods insert a modulated signal into audio of a controlled-environment facility resident's side of a call, such as by a controlled-environment...
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