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Intelligent ringer in smartphones
Various systems and methods for an intelligent ringer in smartphones are described herein. A system for implementing intelligent notifications includes a...
Conformity analysis system for analyzing conformity to restrictions on the
use of a wireless communication device
A wireless communication device displays an icon for an application and stores a data restriction for the application. The wireless communication device...
Providing an announcement for a multiparty communication session
Providing an announcement for a multiparty communication session involves establishing a communication session between at least two endpoints. A request to add...
Forecasting and scheduling campaigns involving sending outbound
communications that generate inbound communications
Various embodiments of the invention provide methods, systems, and computer program products for generating a roster template used in scheduling agent resources...
Networked contact center user interface approach
This document is directed to, among other things, communication systems involving networked contact center interfaces. One example method includes presenting a...
Pacing outbound communications that generate inbound communications
Various embodiments of the invention provide methods, systems, and computer program products for pacing outbound communications that generate inbound...
Contact center replay
Contact centers often record customer-agent communications for training, quality control, and other purposes. Supervisors often contribute to the communications...
Using graphical text analysis to facilitate communication between
customers and customer service representatives
Embodiments relate to facilitating communications between customers and customer service representatives. A method for facilitating communications between...
System, method and apparatus for classifying communications in a
The present invention provides a system, method and apparatus for automatically classifying voice communications, such as voice messages and phone calls in...
Communication apparatus for providing an indication about a missed call,
and method thereof
A communication apparatus for providing an indication about a missed telephone call. The apparatus includes receiving means for receiving an incoming call, a...
Electronic device and method for extracting incoming/outgoing information
and managing contacts
A method and electronic device for extracting incoming/outgoing information and managing contacts are provided. The method includes determining whether a...
Providing context information during voice communications between mobile
devices, such as providing visual media
A system and method for providing context information along with a voice call is disclosed. In some examples, a calling device receives context information from...
Methods and systems for determining a voice quality score for a mobile
An exemplary method includes a voice quality assessment system receiving, from a mobile telephone operating on a mobile network, a test record that includes...
Hacker-resistant denial of wireless device operation in restricted areas
A system for restricting operation of wireless devices, for example cell phones, comprises a controller and a plurality of sensors. The system restricts device...
System and method for gesture-based management
A system includes a first mobile device configured to initiate communication with at least one other mobile device. The first mobile device includes a status...
Contextual linking module with interactive intelligent agent for managing
communications with contacts and...
A system to optimize a user's messaging by having a mechanism to recommend that a user utilizes an alternative communication channel. The invention relates to...
Methods of responding to an orientation or motion of a portable electronic
device, and related devices
A method of responding to an orientation or motion of a portable electronic device may include receiving a plurality of commands at the portable electronic...
Cordless telephone equipment, cordless telephone system, and cordless
telephone communication method
Cordless telephone equipment includes a portable unit and a base unit. The base unit includes: a portable unit control section controlling a communication...
System and method of arbitrating audio source streamed by mobile
A system for attenuating vehicle audio for mobile application audible statements, the system comprising a vehicle computing system having one or more processors...
Playing local device information over a telephone connection
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for playing local device information over a telephone...
Wireless communication terminal
To achieve the above objectives, a wireless communication terminal of the present invention comprises: a case having a bent hole formed in one side thereof; an...
Automatic internet connection sharing among related devices
Internet connection may come through a single host computer and sent to appliance computers, as in a laptop or camera. This application intends to automatically...
Network-independent programming model for online processing in distributed
Systems and methods include a distributed system that uses a declarative language to separate application logic from the network technology used to communicate....
Communications method, client, and terminal
A communications method, a client, and a terminal. The method includes receiving, by a first client, information from a second client; obtaining, by the first...
Automated delivery of medical device support software
Embodiments of the present invention include a portable medical device with an integrated web server. The portable medical device is configured to establish a...
System and method for use of network services in receiving content and
A first device implements an application platform that is shared with a second device. The application platform can be implemented so that the first device and...
In a system with a policy server, a first device able to communicate with the policy server and a second device able to communicate with the first device and...
Managing electronic messages based on inference scores
The people a user is presumed to know or be associated with may be determined using a number of techniques. This information about people that the user knows is...
System and method for ranking conversations
Embodiments include identifying a plurality of communication sessions, each of the plurality of communication sessions having multiple participants. Embodiments...
Method and system for displaying object, and method and system for
providing the object
A first device for displaying an object related to content reproduced by a second device is provided. The first device including a sensor which senses an exit...
Information notification methods, apparatuses and electronic devices
There is disclosed an information notification method, apparatus and first electronic device. The information notification method is used in a first electronic...
Relevant communication mode selection
When initiating a communication session, a user may be faced with the challenge of deciding which communication mode to use to contact and/or share content with...
Method and apparatus for requesting media replication in a collaborative
communication session, and method and...
In a method for requesting media replication in a collaborative communication session, a message is sent which specifies that a communication medium for a...
Data transmission and reception system
When content data is split into multiple pieces of data and there is a request from a client terminal to download the content data, in addition to a transfer to...
Methods and systems for load balancing using forecasting and overbooking
Methods and systems for establishing user sessions between a client and a server or server farm can be carried out by a load balancing agent executing on a...
Information distribution device
An information distribution device capable of distributing call attention information for calling attention to an event after confirming whether or not an event...
Dynamic management of collaboration sessions using real-time text
System and method to respond to a streaming media link quality problem in a communication session, the method including: monitoring textual messages in the...
Multimedia communication control unit as a secure device for multimedia
communication between LAN users and...
A system and method for providing multimedia communication between a firewall protected, LAN based endpoint and an endpoint that is external to the LAN. A...
Dynamic profile sharing using expiring tokens
Access to a user profile of a user device at a location may be provided to a destination device upon detecting that the location is within a proximity of a...
Methods and system for sharing gadgets between users
One embodiment of the present invention provides a system that facilitates sharing gadgets. The system allows a sender to specify a gadget to share with a...
Identifying phone calls for internet telephony feature handling by routing
the phone calls to a softswitch via...
A communication system includes a plurality of time division multiplexed (TDM) public switched telephone network (PSTN) trunks, a Signal Control Point (SCP), a...
Method and system for prioritizing and scheduling services in an IP
An IP multimedia gateway (IMG) determines device capabilities and proposed service priority profiles of communicatively coupled client devices. The determined...
System and method for providing error handling in an untrusted network
An example method is provided and may include receiving a DIAMETER-based error over an SWm interface by a first evolved packet data gateway (ePDG) for a user...
Methods, circuits, apparatus, systems and associated software applications
for providing security on one or...
Disclosed are methods, circuits, apparatus, systems and associated software applications for providing security on one or more servers, including virtual...
A method for preventing spoofing in an automotive network, the method comprising storing at least one address of a first vehicle electronic control unit and...
In-line filtering of insecure or unwanted mobile device software
components or communications
Techniques for in-line filtering of insecure or unwanted mobile components or communications (e.g., insecure or unwanted behaviors associated with applications...
Controlling a computer system
A method and apparatus for control of a computer system are disclosed. The computer system includes a terminal for operator based monitoring of the computer...
Methods and systems for detecting an electronic intrusion
Methods and systems for detecting an electronic intrusion are described. A notification is received, over a network, from a server, the notification reporting a...
Cyber security adaptive analytics threat monitoring system and method
A system and method of detecting command and control behavior of malware on a client computer is disclosed. One or more DNS messages are monitored from one or...
Method and vehicle-to-X communication system for selectively checking data
security sequences of received...
A method for selectively checking data security sequences of received vehicle-to-X messages, in which a number of the vehicle-to-X messages are received and/or...